Questions, wishes, information or something else? Please be so kind and send us your enquiry.

You can contact our customer service support via telephone 0800 203 5040 (toll-free number for Germany and Austria).


If you are calling from another country, please dial

0043 50884 410.


Business Hours:

Monday to Friday 8 am - 9 pm (CET)

Saturday, Sunday and holidays 10 am - 6 pm (CET)


You can also send your inquiry in the form below.



Contact for Travel Agencies:

If you are a travel agency, please contact your reservation team.