TUI Deutschland suspends the entire travel programme until 30 April inclusive

All information* about the Coronavirus and current rebooking and cancellation options can be found here

*Information only available in German.


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        Achtung: Aufgrund der aktuellen Situation ist das Service Center vorrübergehend telefonisch nicht erreichbar. Sollte es bei Ihrer Buchung zu Änderungen kommen, melden sich unsere Service Mitarbeiter schnellstmöglich und proaktiv bei Ihnen. Wir bitten daher darum, unser Service Center nur im Notfall per E-Mail zu kontaktieren.


        Operation of this website:

        Robinson Club GmbH

        Karl-Wiechert-Allee 4
        30625 Hannover

        Owner & content responsibility of this website: 

        TUI Magic Life GmbH

        Karl-Wiechert-Allee 4
        30625 Hannover


        Andreas Pospiech (CEO)
        Johannes Schaden (CFO)

        Company registration:

        District court Hanover HR B 209798, USt-IdNr.: DE298292649

        Contact for service inquiries and queries about existing bookings:

        Telephone: +49 511 567 8670 



        Alternative dispute resolution / OS-platform

        TUI MAGIC LIFE GmbH does not participate in a - for the company voluntary - procedure of alternative dispute resolution in line with the German Act on Alternative Dispute Resolution in Consumer Matters of 19 February 2016. Therefore such an alternative dispute resolution procedure as well as the platform provided by the EU Commission under for online dispute resolution (OS-platform) may not be used by our customers.