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        If you have specific questions about bookings, changes or cancellations, please contact our Service Center by telephone (only German speaking staff). Due to the current situation there may be slightly increased waiting times.
        Call +49 (0) 511 / 567 8670
        Opening Times:
        Monday - Sunday 10:00 am - 6:00 pm
        Spaß mit Freunden

        Secure up to 20% early booking discount now

        All information about the early bird discount

        What does early bird discount mean?

        Book your winter holiday 21/22 long-term in advance (until 31 August 2021) and you will receive a discount of up to 20% on the resort price (without flight). When which club opens in winter varies and can be found on the resort detail pages.
        The discount is available in all TUI MAGIC LIFE resorts. The only difference is the amount.

        How much is the early booking discount? And does it also apply to children?

        20% early booking discount in the resorts Fuerteventura, Africana 

        10% early booking discount in the resort Kalawy, Masmavi and Jacaranda

        The discount applies to the resort price of all travelers.

        What is meant by early booking discount, early bird discount, early booking reduction? Are these different things? 

        There's no difference.

        Until when is the early bird discount valid?

        The discount for trips in winter 2021/22 is valid for bookings until 31 August 2021.

        How is the discount deducted?

        The discount is already deducted from the price of the trip.

        Does the discount also apply to resort stays without a flight or to offers from X-TUI?

        The discount is granted on the resort price and therefore also applies to bookings without flight.
        It doesn't matter whether you are booking via TUI D or X-TUI.


        Information on payment can be found here.

        NEW: TUI Protect: For all trips from 1 November 2021 onwards

        The Corona Service Promise TUI PROTECT is already included in the travel price and is valid for travel from 1st November 2021 to 30th April 2022. TUI PROTECT is valid for existing and new bookings and protects you before and during your trip.
        In addition, our TUI Service is available for you, as usual (German-speaking, telephone or digital 24/7 support, tour guides in selected hotels) and, if required, arranges contact with German-speaking doctors (if available in the destination). 


        Benefits for you and your loved ones


        • Travel despite Corona travel warning for many holiday destinations: Our customers have the choice - cancellation free of charge or commencement of the trip**.
        • Assumption of cancellation costs (max. EUR 1,500 per person) in the case of an officially ordered individual quarantine in the case of infection or suspected infection with the SARS-COV-2 virus before arrival***.


        • Payment by TUI of additional accommodation costs in the event of an officially ordered individual quarantine**** in the event of infection or suspected infection with the SARS-COV-2 virus for up to 14 days, insofar as these are not covered by other agencies (e.g. government, insurance ...).
        • Assumption of return flight costs in the event of a quarantine-related delay in the return journey of the person concerned.
        • Organisation of the homeward journey of the persons travelling with them, but not affected by the quarantine, on the same flight and assumption of possible rebooking costs.
        • Assumption of total costs of a maximum of € 5,000 per booking transaction


        TUI Protect Conditions

        • Included on all trips from 1 November 2021 - 30 April 2022

          * The TUI PROTECT Service Promise applies to all arrivals from 01.11.2021 to 30.04.2022 for all package tours and hotel bookings of TUI Deutschland GmbH incl. the XTUI brand.

          ** Execution of the trip with Corona travel warning applies to the following selected destinations: Egypt (Hurghada and Marsa Alam), Cape Verde Islands, Italy, Spain (Balearic Islands: Majorca / Canary Islands: Fuerteventura, Gran Canaria, Lanzarote, Tenerife). 

          *** Valid in the case that there is a suspected infection or infection with the coronavirus (COVID-19) before departure and you therefore have to cancel the trip for yourself and/or for other trip participants on the same transaction. Cancellation must be made within 10 hours of positive test results. In addition, the submission of the official order is required. Total cost coverage max. 1.500€ per person.

          **** No cover is provided in the case of a quarantine order that applies generally to part or all of the population, to an entire ship or to an entire geographical area. No cover will be provided in the case of a quarantine order issued because you have previously travelled to or from a particular region.


        Early bird discount winter 21/22

        Book your winter holiday until 31 August 2021 and get up to 20% early booking discount in all TUI MAGIC LIFE resorts.
        Our tip: It's worth being quick - family rooms are quickly booked out, especially during the holidays.


        • All Inclusive
        • Directly on the beach
        • WLAN included
        • Childcare included
        • 100% reduction for children in the resort