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        If you have specific questions about bookings, changes or cancellations, please contact our Service Center by telephone (only German speaking staff). Due to the current situation there may be slightly increased waiting times.
        Call +49 (0) 511 / 567 8670
        Opening Times:
        Monday - Sunday 10:00 am - 6:00 pm
        Club Candia Maris Relaxpool - MAGIC LIFE.com
        • fitness
        • biking trips
        • allowed from 16 years

        Club Candia Maris

        Crete . Greece

        • Pictures
        • Club profile
        • Activities
        • Rooms
        • Eat & Drink
        • Club facilities
        • FAQs - Measures in the club due to Coronavirus
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        Welcome to resort Candia Maris

        At this resort, all guests 16 and older are welcome to spend a relaxing holiday. Couples and singles can work out in our fitness courses or explore the island by mountain bike. Naturally, your wellbeing is provided for around the clock with fresh, diverse and varied food at both the main restaurant and speciality restaurants – simply delicious.

        Serafim Karouzakis
        Serafim Karouzakis
        General Manager

        Club profile

        Summer season 2020: 25 April - 8 November 2020 and 24 April - 7 November 2021

        This resort is perfect for guests aged 16 and over. Couples and single travellers can experience action around the clock.

        • couples
        • singles
        • all inclusive
        • at the beach
        • party & show
        • fitness
        • biking
        • football
        • beachvolleyball
        Was bedeuten die verschiedenen Ausprägungen?
        Covid-19 - these are the measures in the resort

        FAQ's ABOUT THE MEASURES IN THE CLUB CANDIA MARIS

        GENERAL QUESTIONS

        Do I have to bring and wear a face mask?

        According to Greek legislation, it is mandatory to wear a face mask on public transport and in medical facilities. It may also be necessary to wear a face mask in certain closed areas. To contribute responsibly to the compliance and implementation of the security measures, please bring your own face mask and respect the information signs in the club. 

        Is a doctor available in resort?

        A doctor is available on request and has fixed office hours in the club. Please contact the guest service or the reception.

        How far is the nearest pharmacy?

        The nearest pharmacy is just opposite the club’s main entrance.

        How far is  the nearest hospital?

        The nearest hospital is 3,5 km from the club.

        How do you make sure the needed distances are kept?

        Generally, a minimum distance of 1.5-2.0 m is to be kept to other guests (and staff) at all times in all outlets. To ensure that the necessary distance is maintained as far as possible, the processes in all relevant areas have been adapted. Among other things, designated paths, separate entrances and exits, signage, floor markings and distance lines as well as the reduction of capacities serve to comply with the minimum distance.

        Do I have to consider anything when entering the country?

        Please inform yourself - depending on the booked service - regularly and especially shortly before arrival about the local (entry) regulations and hygiene measures, the respective airports as well as about specific regulations of the booked airlines. It is currently necessary to register online at https://travel.gov.gr/ at least 48 hours in advance. The QR code assigned through the completed electronic entry form must be shown upon entry. The Greek authorities are required to test guests on COVID-19 on a random basis. You can then check into your hotel and are not subject to quarantine, you will only be asked to keep the distance rules.

        Where can I get more information on how the destination deals with Covid-19?

        You are welcome to read online the “Greek Health Protocol for Tourism” for more information on how to handle with Covid-19 in hotels: http://www.mintour.gov.gr/en/PressRoom/News/health-protocols-for-tourism-businesses.

        Are the shops in the resort open?

        The shops in the club managed by third-party providers should be open as normal. All further information can be found in the TUI MAGIC LIFE app.

        Can I book a rental car or excursions on site?

        Basically, yes. All current information can be found in the info folders and at the info boards.

        Are the conference rooms available for meetings or conferences?

        Use of the conference rooms must be individually clarified with the club due to the applicable hygiene and clearance regulations:

         

        QUESTIONS ON CHECK-IN & RECEPTION

        Is it possible to speed up the check-in in the club?

        Yes. Simply use our TUI MAGIC LIFE app to provide us with the data which we need for your check-in. Depending on nationality we will ask you for a confirmation by signature and passports or ID on arrival. If you do not have a smartphone or tablet to install the app, you can download and print the check-in form on our website, fill it out before arrival and bring it with you. With these measures waiting times and personal contact points are reduced.

        Will the keycards be disinfected before arrival?

        Yes.

        Is cash payment still possible?

        We prefer cashless payment due to the current situation; however, cash is still accepted in all resorts.

        Will my luggage be brought to my room?

        If you need help with your luggage, we will bring it to the doorstep of your room.

         

        QUESTIONS ON HYGIENE & CLEANING

        Are Disinfection dispensers installed in the resort?

        Yes, disinfection dispensers are available throughout the resort.

        What will change in terms of cleaning?

        All cleaning agents have an appropriate disinfection degree and proper working equipment (e.g. single-use gloves) is used. All public areas will be cleaned more often and intense.  In the rooms, items like decorative pillows or day blankets will be removed. All linen will be washed with the proper temperature. Thorough cleaning and disinfection of all rooms takes place after every departure. Due to local legislation, the rooms are currently not cleaned daily, but according to individual requests. The desired cleaning frequency can be specified at check-in or during the stay at the reception or at the guest service.

         

        QUESTIONS ON FOOD & BEVERAGE

        Are there changes in food and beverage or restaurants?

        We still offer a large All-Inclusive variety in the main restaurant Magico and the specialty restaurants. We adapt the way we serve the food to local specifications. Signs and marks will help in all restaurants to keep those guidelines. Generally, food and drinks will be served from the buffet and stations. Self-service is not possible due to local specifications. If needed we will enlarge the opening hours and/or implement reservation systems to make sure distances can be kept.

        How can I get a drink?

        Either the drinks are served at your table or handed over by our employees at the beverage stations. Due to local requirements, self-service will be not possible presumably.

        Do I have to wear a face mask in the restaurant?

        According to local regulations, this is currently not explicitly required. However, please understand that these regulations are subject to change. To contribute responsibly to the compliance and implementation of the security measures, please bring your own face mask and respect the information signs in the club. 

        Are there changes regarding the Bars, Coffee House or Snacks?

        We still offer all kind of drinks, snacks, pastries and hot drinks; they usually will be given to you by our employees. Self-service is currently not possible due to local specifications. Only the disco bar and the self-service drinks station on the beach are currently not open due to local requirements.

        What are the opening times for the restaurant?

        The current opening times of all restaurants can be found in the TUI MAGIC LIFE app.

        Can we sit together in a group?
        Travelers belonging to one travel group can sit together.

        Is the mini bar in the room available as usual?

        No, due to local legislation, the mini bar in the room is not currently filled with drinks.

         

        QUESTIONS ON BEACH & POOLS

        Can the pools and the beach be visited as usual?

        Yes, the beach and the pools will be opened in accordance with local regulations (e.g. capacity limitations). Sun loungers will be placed with sufficient distance. Only the self-service drinks station on the beach are currently not open due to local requirements.

        Is the indoor pool open?

        Due to local legislation, the indoor pool cannot be used at the moment.
         

        QUESTIONS ON SPORTS & ACTIVITIES

        Is the gym open and what do I have to consider when going to the gym?

        Yes, it will be operated based on guidelines and local regulations. A minimum distance of 2.5m at cardio devices and 1.5m at all other devices must be kept. Additionally, we recommend leaving devices empty between guests to keep distance. Our guests must disinfect the equipment after use. The changing rooms and lockers cannot be used –please leave your valuables in your room and visit the gym already dressed for sports. The opening times of the fitness studio may vary due to local legislation and the supervision by our club staff.

        Will group fitness activities take place?

        The fitness courses will take place in compliance with the distance regulations and therefore with a reduced number of participants. In order to regulate the number of participants, the registration for fitness courses is offered via the TUI MAGIC LIFE app. The activities will be repeated during the day to make up the level of capacity. The hotel team is happy to support, in case you have any issues with the registration via app.

        Will the FitLIFE event week in September take place as planned?

        No, the event planned for September has been canceled due to the current distance regulations.

        Will Beach Volleyball be offered?

        Yes, but with maximum three players in one team.

        Is it possible to play soccer?

        Games with other guests are not possible due to hygiene regulations. Football related activities like penalty shoot-outs, football tennis and others will be alternatively organized by the entertainment team.

        Will archery be possible?

        Yes. The reservation for archery can be done via the TUI MAGIC LIFE App.

        Is it possible to play tennis?

        Yes. The reservation of the tennis court can be done via the TUI MAGIC LIFE App. There are currently no tennis tournaments.

        Will bike tours be offered?

        Yes, you can register for a bike tour at the Bike-Station / Bike Guides.

        Will the BIKEacademy  events in August take place as planned?

        No, the event planned for August has been canceled due to the current distance regulations.

        Is cycling offered?

        Yes. Fitness cycling is offered outdoors.

        Will there be changes at water sports?

        Canoes can only be used by individuals or couples only.

        Do I have to register for all activities?

        To adjust the number of participants we offer to register for some activities via the TUI MAGIC LIFE App. For fitness courses, archery, tennis the registration will be possible via the app in advance. The hotel team is happy to support, in case you have any issues with the registration via app. Registrations for water sports and bike activities will have to be done in advance at water sport station / bike station, all other activities can be participated in without reservation.

        Is golf offered?
        Golf will be offered by our external provider in compliance with the applicable distance and hygiene regulations.

         

        QUESTIONS ON ENTERTAINMENT

        How will the entertainment be like?

        We still offer a varying programme. Darts, Boccia, club dance and similar will take place with the needed distance. Shows, Live Music, DJ performances and Cinema will usually take place outside according to the valid distance regulations. Theme days will currently not take place in order to respect the new hygienic rules.

        Which activities cannot take place at the moment?

        Our entertainment team continues to offer a very varied program, only a few activities in which the specified minimum distances cannot be maintained must currently be suspended. This applies, for example, to the pool game, the pool party and water polo.

        Do the shows take place as usual?

        Yes, the shows take place as usual in compliance with the applicable distance regulations. If necessary we can offer a second show time to make sure distances can be kept.

        Will there be Parties?

        Parties in enclosed buildings will not be operated but an alternative programme at spacious outdoor areas will be provided. The evening programme remains very diverse with shows, live music, DJ sets, games, our nightline and at least two parties a week. At our parties, it is necessary to wear a face mask on the dancefloor until further notice, since the required minimum safety distance is difficult to maintain after initial experience.

        Will the TUI MAGIC LIFE Oktoberfest take place?

        Yes, taking into account the applicable distance and hygiene regulations, the Oktoberfest will also take place this year.

        Will the TUI MAGIC LIFE events take place as planned?

        No, all events are cancelled for this year due to the valid distance regulations.

        Will there still be Tables for people who travel on their own and MAGIC Angel activities?

        The Magic Angel program continues to be offered, a registration is required. For the Magic Angel activities as well as the Magic Angel table in the restaurant, we will ensure that the necessary distance between all guests is maintained.

        Are there any changes in the MAGIC Angel program?

        The MAGIC Angel program continues to be offered, only a few activities in which the specified minimum distances cannot be maintained must currently be suspended. This currently applies to speed dating and online dating, which is usually part of the La Vida Loca theme day.

         

        QUESTIONS ON SPA & WELLNESS

        Is the spa /wellness area open?

        Yes, it will be operated based on guidelines and local regulations.

        Can saunas be used?

        The sauna is currently closed due to local legislation. The same applies to the hamam, the whirlpool and the steam bath.

        Can I book massages and cosmetic treatments?

        Yes.

        This is your resort

        This is your resort

        We have much to offer guests aged 16 and older: whether it’s fitness & action, guided mountain bike tours or entertainment, a terrific all-inclusive programme is waiting for you. Relax at the quiet pool an on the sandy beach. An ideal spot for couples, singles and connoisseurs.

        Bungalowanlage im Club Candia Maris - MAGIC LIFE.com
        Location

        Location

        Extremely well-maintained resort directly at a long, public, sandy beach; approximately 80,000 sqm of grounds. Bus stop directly in front of resort. 

        Location overview

        • Beachfront, peaceful, central
        • Beach: sand, gently sloping, public, sunbathing area: loungers (included), sunshades (included)
           

        Distances

        • Directly at beach
        • Amoudara approximately 100 m
        • Heraklion approximately 6 km
        • Town centre approximately 100 m
        • Airport approximately 18 km, transfer time: approximately 20 minutes
        App & Wi-Fi included

        App & Wi-Fi included

        • Free Wi-Fi: You can surf online throughout the resort facilities at no extra cost!
        • Internet terminal: free of charge
        • TUI MAGIC LIFE APP: Always up to date: What's going on when? The TUI MAGIC LIFE app gives you the overview: The daily programme of every resort. Simple, convenient reservations for the speciality restaurants. A reminder feature for your favourite events, plus much, much more...
        Palmen um den Activitypool
        Pools

        4 pools

        • 2 Activity pools
        • Relaxation pool
        • Indoor pool (heated expected April/May and October)
        • Towels included
        • Loungers and sunshades and towels included
        • Showers, changing rooms and toilets
        • 1 exclusive residence area for more privacy, private pools
        Vorspeisenteller Griechenland - MAGIC LIFE.com
        All Inclusive

        All Inclusive

        Comprehensive buffet for breakfast, lunch and dinner. Snacks/sandwiches, cakes/pastries. Non-alcoholic drinks and local alcoholic drinks around the clock. Soft drinks, beer, table wine, coffee and tea available from buffet area (at main meal times).

        • 3 restaurants: 1 main restaurant, 2 specialty restaurants
        • 6 bars: Wunderbar (open 24 hours), Pool bar, Party bar, Disco bar, Beach bar (self-service), coffee house (with premium coffee and cake specialities)

        More information available under "Food & Drink"

        Additional resort info

        Additional resort info

        • Resort approximately 80,000 sqm
        • Maintained gardens
        • Lobby, lift, reception
        • Free Internet terminals
        • 3 conference rooms
        • Patio with ocean view
        • Mini-market
        • Laundry service (additional charge)
        • Late check-out, additional charge, subject to availability bookable on site
        • Parking, additional charge, subject to availability
        • Doctor on request
        • Languages at the resort: German, English
        • Pets not allowed
        • Rooms: 284
        • 3 floors
        • Adjacent buildings: more than 3
        • Floors in adjacent buildings: 3
        • Credit cards: TUI Card/VISA, Master Card, American Express, Diners Club
        • Category: 5 stars
        • The club is generally suitable for people with reduced mobility. Whether it meets your individual needs, please ask in the service center!

        Activities

        Zwei Pärchen Abendstimmung- MAGIC LIFE.com
        Couples

        Your holiday here is devoted to togetherness! Enjoy your time together in the Adults Only area or with a couple’s massage, and later delight in a romantic dinner at a table for two. Our dance lessons for couples are guaranteed to please.

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        MAGIC HIGHLIGHT COUPLES

        Included:

        • Adults only area 16+
        • Tables for two in Magico (main restaurant) for a romantic atmosphere
        • Romantic chill out evening at the beach or in another place in the club, once in two weeks
        • Dancing lessons for couples

        Additional charge:

        Frau mit Freunden am Strand
        Singles & Friends

        We make it easy to meet new people on holiday. Our MAGIC Angels will help you quickly get to know others during our dance courses, picnics, cinema nights or at special single events. Regulars for singles are waiting for you in the restaurant – have a seat and enjoy the evening together.

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        MAGIC HIGHLIGHT SINGLES & FRIENDS

        Included:

        • MAGIC Angel with a great program: Her task is to create communities among single travellers and to mediate communities of interest. With her help you will find a suitable sports partner or nice people for entertainment & parties on holiday, including MAGIC Angels table in the restaurant for eating together, chatting and having fun
        • Platform for singles on the TUI MAGIC LIFE App (Pin Board)
        • Daily regulars for Singles in "Magico"
        • Special welcome by our MAGIC Angel
        • MAGIC Angel club tour, once a week
        • Various additional activities organised by our MAGIC Angel, such as MAGIC Angel chill out, MAGIC Angel cocktail, etc.
        • Speed dating, once a week
        • Online dating session during “La Vida Loca” party
        Step-Aerobic
        Fitness

        At Club Candia Maris it is especially easy to enjoy your holiday actively. We have prepared a terrific fitness programme for you: HIIT (High Intensity Interval Training), Stretch and Strengths, Legs Bums and Tums, Bodywork, Trampoline Jumping and much more. Would you like an introduction to the fitness room? Our personal trainer will be glad to help you, subject to availability.

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        MAGIC HIGHLIGHT FITNESS

        Included:

        • International extensive fitness program, 6 days per week, 1 day per week reduced program

        Facilities:

        • Fitness center (open 24 hours) with personal trainer
        • Coated aerobic area
        • Indoor cycling area
        • Fight gym

        Fitness & dance classes and events:

        • Licensed ZUMBA instructors fitness classes, such as ZUMBA, fat burning, belly, butt & thighs, bodyweight training, bodywork, HIIT (high intensity interval training), stretch & strentghs, power aerobic, easy step / step aerobics for advanced, aqua fitness, pilates, yoga, 
        • Salsa & more dancing lessons
        • Trampoline jumping, indoor cycling for beginners, indoor cycling for advanced, aqua cycling
        • Evening fitness classes between 10.30 pm – 0 am, once per week
        • Fitness boot camp (intensive outdoor strength/endurance training)
        Biken
        Cycling

        Experience Crete from a very different perspective on bike: Numerous deserted trails invite you to enjoy varied and unforgettable views. Don’t miss out on them and join our tours with professional and experienced guides.

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        MAGIC HIGHLIGHT CYCLING

        Included:

        • Professional biking guides
        • 2 guided mountain bike tours and one guided road bike tour per day, 6 times a week (for beginners and advanced)
        • Guided mountain bike tour for teens, once a week
        • Bikers’ regulars, once a week
        • Providing SPD pedals (for mountain bikes)
        • Providing SL pedals (road bikes)

        Please note: The execution of the mountain bike and road bike tours depends on the weather conditions.

        Party tanzen MAGIC LIFE.com
        Party & Show

        Party until the cows come home! It’s easy to do with us: Join in our theme parties, visit our evening shows, round off the evening with live music or dance until dawn in the disco. Variety is guaranteed.

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        MAGIC HIGHLIGHT PARTY & SHOW

        Included:

        • Different theme parties and international shows, several times a week (e.g. crazy party „La Vida Loca“, beach party, social party)
        • Live music, twice a week
        • Night line, 7 times a week: Enjoy a special flair and a relaxed atmosphere at a special place in the club
        • Oktoberfest, twice at end of September
        • Party wall and red carpet for Gala Night
        • Disco, 4 times a week
        Club Plimmiri Beachvolleyball MAGIC LIFE.com
        Beach volleyball

        Bump, pass, show what you’ve got! Choose teams, spread out on the two beach volleyball courts, and go to it. There are also regular, exciting night matches and tournaments waiting for you.

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        MAGIC BEACH VOLLEYBALL

        Included:

        • 2 beachvolleyball courts for even more fun
        • Organized beach volleyball matches, 7 times a week
        • Beach volleyball tournament, once a week
        Fußball bei TUI MAGIC LIFE
        Football

        If you love football, then don’t stop when you’re on holiday! Our resort has a hobby football pitch offering individual playing options: Practise with friends or play with the TUI MAGIC LIFE Entertainment Team once per day. Lots of fun is guaranteed!

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        MAGIC FOOTBALL

        Included:

        • 1 hobby football pitch
        • Footballs available at the MAGIC Radio
        • 1 organized football match per day, 6 times a week
        • 1 organized football match for children, once a week
        • Live broadcast of international football matches
        Club Marmari Palace Bogenschießen - MAGIC LIFE.com
        Club Life

        Would you like a new adventure every day? There are countless activities waiting for you, and you alone decide how you would like to spend your day. Devote time to your favourite pastime, be it table tennis, archery, golf or darts, or try something new! Of course, you could also just lie back in our Live Sports TV area or the Open Air Cinema – however you like!

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        MAGIC CLUB LIFE

        Included:

        • Archery (archery tournaments, group courses)
        • Moonlight sports tournaments (e.g. archery, beach volleyball)
        • Boccia, Boccia tournaments
        • Darts
        • Shuffleboard, Shuffleboard tournaments
        • Table tennis
        • Water polo
        • Pool party
        • MAGIC Radio (with games and sports equipment for borrow)
        • Kubb (Viking style lawn group game for everyone)
        • Open air cinema/Indoor cinema, once a week
        • Photo booth

        Features

        • Non-smoking room
        • Last complete renovation 2008
        • Lateral sea view
        • Approx. 25 m²
        • Total number of rooms in this room type: 1, Layout: combined living-/bedroom
        • Twin bed or king size bed
        • Air conditioning: individually adjustable, centrally controlled
        • Flooring: tiles
        • Safe: no extra charge
        • Minibar: stocked with water and soft drinks on arrival (additional water as needed during stay) 
        • Internet: Wi-Fi: no extra charge. TV: satellite TV
        • Room service: on request, for a fee
        • Cleaning service: daily
        • Bathtub or shower, WC, hairdryer
        • Balcony or terrace: with seating

        Occupancy/information

        • Minimum/maximum occupancy: min. 1 adult / max. 3 adults
        • Sofa bed for the third person

        Features

        • Non-smoking room
        • Last complete renovation 2008
        • Approx. 33 m²
        • Total number of rooms of this category: 1. Layout: combined living room/bedroom
        • Twin bed or king size bed
        • Air conditioning: personally adjustable, centrally controlled
        • Flooring: tiles
        • Safe: no extra charge
        • Minibar: water on arrival/if needed and soft drinks on arrival
        • Internet: Wi-Fi: no extra charge. TV: satellite TV
        • Room service: on request, additional charge; cleaning service: daily
        • Bathtub or shower, WC, hairdryer
        • Balcony or terrace: with seating | from summer 2021: balcony with Jacuzzi, with seating
        • From summer 2021: reserved sun loungers by the relax pool

        Occupancy/information

        • Minimum/maximum occupancy: min. 1 adult / max. 3 adults
        • Put-up bed for the third person
        • In the residence area with exclusive private pools
        • Approximately 38 m², with ocean view and pool view, consisting of a combined living room/bedroom
        • Large patio, ground floor
        • Hourly air conditioning
        • Telephone
        • Ceiling fan
        • Satellite TV
        • Internet connection
        • Mini fridge (water on arrival/as needed and soft drinks on arrival)
        • Electric kettle for tea and coffee
        • Safe
        • Tiled flooring
        • Shower or bathtub
        • WC 
        • Hairdryer
        • Max. occupancy: 2 adults

        Bookable from summer 2021:

        Features:

        • Non-smoking room
        • Approx. 33 m², last complete renovation 2008
        • Total number of rooms of this category: 1. Layout: combined living room/bedroom
        • Twin bed or king size bed
        • Air conditioning: personally adjustable, centrally controlled
        • Flooring: tiles
        • Safe: no extra charge
        • Minibar: water on arrival/if needed and soft drinks on arrival
        • Internet: Wi-Fi: no extra charge. TV: satellite TV
        • Room service: on request, additional charge; cleaning service: daily
        • Bathtub or shower, WC, hairdryer
        • Terrace: with sitting, with Jacuzzi and with small private garden
        • Reserved sun loungers at the Relax-Pool

        Occupancy/information

        • Minimum/maximum occupancy: min. 1 adult / max. 3 adults
        • Put-up bed for the third person

        Bookable from summer 2021:

        Features:

        • Non-smoking room
        • Approx. 33 m², last complete renovation 2008
        • Total number of rooms of this category: 1. Layout: combined living room/bedroom
        • 1 king size bed
        • Air conditioning: personally adjustable, centrally controlled
        • Flooring: tiles
        • Safe: no extra charge
        • Minibar: water on arrival/if needed and soft drinks on arrival
        • Internet: Wi-Fi: no extra charge. TV: satellite TV
        • Room service: on request, additional charge; cleaning service: daily
        • Shower, bathtub, WC, hairdryer
        • Terrace: with seating and access to sharing pool/community pool (for 7 rooms)

        Occupancy/information

        • Minimum/maximum occupancy: min. 1 adult / max. 3 adults
        • Put-up bed for the third person

        Roomhopper - New!

        Your travel period is no longer available? For flexible guests, so-called Roomhopper, we provide rooms in a period that is already fully booked. So you can still travel to your favorite club at your favorite time. As an added value you have the opportunity to get to know several room categories and even get a "room upgrade", but you only have to pay the cheapest category. Depending on availability and length of stay, it may be that you change your room up to two times (in 2018 at most once) in the club. The exact room types and number of moves will be communicated to you on-site at the club upon check-in.

        When changing rooms is the informal check-out in the morning until 11 o'clock and in the afternoon at 15 o'clock the new room is again available.

        The luggage service is handled by TUI MAGIC LIFE. You leave your packed suitcases or bags in the previous room and then find them in the new room again. Valuables can be deposited at the reception.

        • approx. 25 m² (up to 62 m² if necessary) 
        • Twin bed or King Size bed
        • Hourly air conditioning
        • Tiled flooring
        • Safe
        • Mini fridge (water on arrival/as needed and soft drinks on arrival)
        • WiFi, Satellite TV
        • Shower or bathtub, WC, hairdryer
        • Balcony or patio
        • Max. Belegung: 2 Erwachsene
        • In the main house
        • Approximately 25 m² room with ocean view to the side
        • Hourly air conditioning
        • Telephone
        • Ceiling fan
        • Satellite TV
        • Internet connection
        • Mini fridge (water on arrival/as needed and soft drinks on arrival)
        • Electric kettle for tea and coffee
        • Safe
        • Tiled flooring
        • Balcony or Patio
        • Shower or bathtub, WC, hairdryer

        Economy rooms: The economy rooms meet at least the described standard double room of the resort. However, they may have a disadvantageous location.

        • Max. occupancy: 3 adults
        • In the main house
        • Approximately 55 m² consisting of a bedroom and a living room/bedroom (separated by a door) 
        • Two balconies or patios with ocean view 
        • Hourly air conditioning 
        • Telephone 
        • Ceiling fan 
        • Satellite TV
        • Internet connection 
        • Mini fridge (water on arrival/as needed and soft drinks on arrival) 
        • Electric kettle for tea and coffee 
        • Safe 
        • Tiled flooring
        • Bath/WC 
        • Shower or Bathtub
        • Hairdryer
        • Max. occupancy: 3 adults
        • In the bungalow area
        • Approximately 57 m², consisting of a bedroom, a living room and a balcony with ocean view
        • Hourly air conditioning
        • Telephone
        • Ceiling fan
        • Satellite TV
        • Internet connection
        • Mini fridge (water on arrival/as needed and soft drinks on arrival)
        • Electric kettle for tea and coffee
        • Safe
        • Tiled flooring
        • 1 bath or 2 separate baths
        • Shower or bathtub
        • WC 
        • Hairdryer
        • Max. occupancy: 3 adults
        • In the residence area with exclusive private pools
        • Approximately 62 m², with ocean view and pool view, consisting of a combined living room/bedroom and a separate bedroom
        • Large patio, ground floor
        • Hourly air conditioning
        • Telephone
        • Ceiling fan
        • Satellite TV
        • Internet connection
        • Mini fridge (water on arrival/as needed and soft drinks on arrival)
        • Electric kettle for tea and coffee
        • Safe
        • Tile floor
        • Shower or bathtub
        • WC 
        • Hairdryer
        • Max. occupancy: 3 adults
        • In the main house 
        • Approximately 103 m² consisting of a living room and a separate bedroom (separated by a door) 
        • Roof patio with ocean view 
        • 2 balconies 
        • Bath with shower (bathtub with integrated whirlpool)
        • Hourly air conditioning 
        • Telephone 
        • Ceiling fan 
        • Satellite TV 
        • Internet connection 
        • Mini fridge (water on arrival/as needed and soft drinks on arrival) 
        • Electric kettle for tea and coffee 
        • Safe 
        • Tiled flooring 
        • 2 WCs 
        • Hairdryer
        • Max. occupancy: 3 adults

        Eat & Drink

        All Inclusive
        All Inclusive
        • Comprehensive buffet for breakfast, lunch and dinner.
        • Snacks/sandwiches
        • Cakes/pastries
        • Non-alcoholic drinks and local alcoholic drinks around the clock. Soft drinks, beer, table wine, coffee and tea available from buffet area (at main meal times).
        Questions?

        Do you suffer from a food intolerance? Then send us an email at info.candiamaris@tui-magiclife.com.

        3 restaurants
        3 restaurants
        • Main buffet restaurant "Magico"
        • Local speciality restaurant "Taverna" 
        • Speciality restaurant "The Flavour" (international)
        6 bars
        • Wunderbar (open 24 hours, beverages and snacks) 
        • Pool bar 
        • Party bar
        • Disco bar
        • Beach bar (self-service)
        • Coffee House (high-quality coffee and cake specialities)
        Supplementary amenities (additional charge)
        • International alcoholic drinks 
        • Wines from the specialty restaurant wine lists
        • Additional use of the speciality restaurants (subject to availability, prices: €10 per adult and €5 per child)
        Please note
        • The speciality restaurants are included 1x per week / room (with reservation, subject to availability)
        • Alcohol: Due to local laws, alcoholic drinks may only be served to guests aged 18 and over.
        • Appropriate clothing is requested
        Special offers
        • In room: minibar stocked with water and soft drinks on arrival (additional water as needed during stay)
        • In the sports areas: water station (self-service)
        • MAGIC APPetite from summer 2021: Choose. Anticipate. Enjoy. The TUI MAGIC LIFE app allows you to choose your favourite meal each day and then enjoy it in the Magico main restaurant that evening.
        • Vegetarian Corner
        • Local Corner
        • Meals for special diets (i.e. allergies) can be arranged with the resort (depending on region)

        Club facilities

        Club plan Club Candia Maris

        Local weather

        • Min. temperature
        • Max. temperature
        • Water temperature
        • Sunshine hours/day
        • Monthly rainfall
        • °C
          29
          26
          22
          19
          16
          12
          9
        • JanJ
        • FebF
        • MarM
        • AprA
        • MayM
        • JunJ
        • JulJ
        • AugA
        • SepS
        • OctO
        • NovN
        • DecD
        • Hours
          18
          15
          12
          9
          6
          3
          0
        • JanJ
        • FebF
        • MarM
        • AprA
        • MayM
        • JunJ
        • JulJ
        • AugA
        • SepS
        • OctO
        • NovN
        • DecD
        • Days
          30
          25
          20
          15
          10
          5
          0

        FAQs - Measures in the club due to Coronavirus

        • Club Candia Maris

          GENERAL QUESTIONS

          Do I have to bring and wear a face mask?

          According to Greek legislation, it is mandatory to wear a face mask on public transport and in medical facilities. It may also be necessary to wear a face mask in certain closed areas. To contribute responsibly to the compliance and implementation of the security measures, please bring your own face mask and respect the information signs in the club. 

          Is a doctor available in resort?

          A doctor is available on request and has fixed office hours in the club. Please contact the guest service or the reception.

          How far is the nearest pharmacy?

          The nearest pharmacy is just opposite the club’s main entrance.

          How far is  the nearest hospital?

          The nearest hospital is 3,5 km from the club.

          How do you make sure the needed distances are kept?

          Generally, a minimum distance of 1.5-2.0 m is to be kept to other guests (and staff) at all times in all outlets. To ensure that the necessary distance is maintained as far as possible, the processes in all relevant areas have been adapted. Among other things, designated paths, separate entrances and exits, signage, floor markings and distance lines as well as the reduction of capacities serve to comply with the minimum distance.

          Do I have to consider anything when entering the country?

          Please inform yourself - depending on the booked service - regularly and especially shortly before arrival about the local (entry) regulations and hygiene measures, the respective airports as well as about specific regulations of the booked airlines. It is currently necessary to register online at https://travel.gov.gr/ at least 48 hours in advance. The QR code assigned through the completed electronic entry form must be shown upon entry. The Greek authorities are required to test guests on COVID-19 on a random basis. You can then check into your hotel and are not subject to quarantine, you will only be asked to keep the distance rules.

          Where can I get more information on how the destination deals with Covid-19?

          You are welcome to read online the “Greek Health Protocol for Tourism” for more information on how to handle with Covid-19 in hotels: http://www.mintour.gov.gr/en/PressRoom/News/health-protocols-for-tourism-businesses.

          Are the shops in the resort open?

          The shops in the club managed by third-party providers should be open as normal. All further information can be found in the TUI MAGIC LIFE app.

          Can I book a rental car or excursions on site?

          Basically, yes. All current information can be found in the info folders and at the info boards.

          Are the conference rooms available for meetings or conferences?

          Use of the conference rooms must be individually clarified with the club due to the applicable hygiene and clearance regulations:

           

          QUESTIONS ON CHECK-IN & RECEPTION

          Is it possible to speed up the check-in in the club?

          Yes. Simply use our TUI MAGIC LIFE app to provide us with the data which we need for your check-in. Depending on nationality we will ask you for a confirmation by signature and passports or ID on arrival. If you do not have a smartphone or tablet to install the app, you can download and print the check-in form on our website, fill it out before arrival and bring it with you. With these measures waiting times and personal contact points are reduced.

          Will the keycards be disinfected before arrival?

          Yes.

          Is cash payment still possible?

          We prefer cashless payment due to the current situation; however, cash is still accepted in all resorts.

          Will my luggage be brought to my room?

          If you need help with your luggage, we will bring it to the doorstep of your room.

           

          QUESTIONS ON HYGIENE & CLEANING

          Are Disinfection dispensers installed in the resort?

          Yes, disinfection dispensers are available throughout the resort.

          What will change in terms of cleaning?

          All cleaning agents have an appropriate disinfection degree and proper working equipment (e.g. single-use gloves) is used. All public areas will be cleaned more often and intense.  In the rooms, items like decorative pillows or day blankets will be removed. All linen will be washed with the proper temperature. Thorough cleaning and disinfection of all rooms takes place after every departure. Due to local legislation, the rooms are currently not cleaned daily, but according to individual requests. The desired cleaning frequency can be specified at check-in or during the stay at the reception or at the guest service.

           

          QUESTIONS ON FOOD & BEVERAGE

          Are there changes in food and beverage or restaurants?

          We still offer a large All-Inclusive variety in the main restaurant Magico and the specialty restaurants. We adapt the way we serve the food to local specifications. Signs and marks will help in all restaurants to keep those guidelines. Generally, food and drinks will be served from the buffet and stations. Self-service is not possible due to local specifications. If needed we will enlarge the opening hours and/or implement reservation systems to make sure distances can be kept.

          How can I get a drink?

          Either the drinks are served at your table or handed over by our employees at the beverage stations. Due to local requirements, self-service will be not possible presumably.

          Do I have to wear a face mask in the restaurant?

          According to local regulations, this is currently not explicitly required. However, please understand that these regulations are subject to change. To contribute responsibly to the compliance and implementation of the security measures, please bring your own face mask and respect the information signs in the club. 

          Are there changes regarding the Bars, Coffee House or Snacks?

          We still offer all kind of drinks, snacks, pastries and hot drinks; they usually will be given to you by our employees. Self-service is currently not possible due to local specifications. Only the disco bar and the self-service drinks station on the beach are currently not open due to local requirements.

          What are the opening times for the restaurant?

          The current opening times of all restaurants can be found in the TUI MAGIC LIFE app.

          Can we sit together in a group?
          Travelers belonging to one travel group can sit together.

          Is the mini bar in the room available as usual?

          No, due to local legislation, the mini bar in the room is not currently filled with drinks.

           

          QUESTIONS ON BEACH & POOLS

          Can the pools and the beach be visited as usual?

          Yes, the beach and the pools will be opened in accordance with local regulations (e.g. capacity limitations). Sun loungers will be placed with sufficient distance. Only the self-service drinks station on the beach are currently not open due to local requirements.

          Is the indoor pool open?

          Due to local legislation, the indoor pool cannot be used at the moment.
           

          QUESTIONS ON SPORTS & ACTIVITIES

          Is the gym open and what do I have to consider when going to the gym?

          Yes, it will be operated based on guidelines and local regulations. A minimum distance of 2.5m at cardio devices and 1.5m at all other devices must be kept. Additionally, we recommend leaving devices empty between guests to keep distance. Our guests must disinfect the equipment after use. The changing rooms and lockers cannot be used –please leave your valuables in your room and visit the gym already dressed for sports. The opening times of the fitness studio may vary due to local legislation and the supervision by our club staff.

          Will group fitness activities take place?

          The fitness courses will take place in compliance with the distance regulations and therefore with a reduced number of participants. In order to regulate the number of participants, the registration for fitness courses is offered via the TUI MAGIC LIFE app. The activities will be repeated during the day to make up the level of capacity. The hotel team is happy to support, in case you have any issues with the registration via app.

          Will the FitLIFE event week in September take place as planned?

          No, the event planned for September has been canceled due to the current distance regulations.

          Will Beach Volleyball be offered?

          Yes, but with maximum three players in one team.

          Is it possible to play soccer?

          Games with other guests are not possible due to hygiene regulations. Football related activities like penalty shoot-outs, football tennis and others will be alternatively organized by the entertainment team.

          Will archery be possible?

          Yes. The reservation for archery can be done via the TUI MAGIC LIFE App.

          Is it possible to play tennis?

          Yes. The reservation of the tennis court can be done via the TUI MAGIC LIFE App. There are currently no tennis tournaments.

          Will bike tours be offered?

          Yes, you can register for a bike tour at the Bike-Station / Bike Guides.

          Will the BIKEacademy  events in August take place as planned?

          No, the event planned for August has been canceled due to the current distance regulations.

          Is cycling offered?

          Yes. Fitness cycling is offered outdoors.

          Will there be changes at water sports?

          Canoes can only be used by individuals or couples only.

          Do I have to register for all activities?

          To adjust the number of participants we offer to register for some activities via the TUI MAGIC LIFE App. For fitness courses, archery, tennis the registration will be possible via the app in advance. The hotel team is happy to support, in case you have any issues with the registration via app. Registrations for water sports and bike activities will have to be done in advance at water sport station / bike station, all other activities can be participated in without reservation.

          Is golf offered?
          Golf will be offered by our external provider in compliance with the applicable distance and hygiene regulations.

           

          QUESTIONS ON ENTERTAINMENT

          How will the entertainment be like?

          We still offer a varying programme. Darts, Boccia, club dance and similar will take place with the needed distance. Shows, Live Music, DJ performances and Cinema will usually take place outside according to the valid distance regulations. Theme days will currently not take place in order to respect the new hygienic rules.

          Which activities cannot take place at the moment?

          Our entertainment team continues to offer a very varied program, only a few activities in which the specified minimum distances cannot be maintained must currently be suspended. This applies, for example, to the pool game, the pool party and water polo.

          Do the shows take place as usual?

          Yes, the shows take place as usual in compliance with the applicable distance regulations. If necessary we can offer a second show time to make sure distances can be kept.

          Will there be Parties?

          Parties in enclosed buildings will not be operated but an alternative programme at spacious outdoor areas will be provided. The evening programme remains very diverse with shows, live music, DJ sets, games, our nightline and at least two parties a week. At our parties, it is necessary to wear a face mask on the dancefloor until further notice, since the required minimum safety distance is difficult to maintain after initial experience.

          Will the TUI MAGIC LIFE Oktoberfest take place?

          Yes, taking into account the applicable distance and hygiene regulations, the Oktoberfest will also take place this year.

          Will the TUI MAGIC LIFE events take place as planned?

          No, all events are cancelled for this year due to the valid distance regulations.

          Will there still be Tables for people who travel on their own and MAGIC Angel activities?

          The Magic Angel program continues to be offered, a registration is required. For the Magic Angel activities as well as the Magic Angel table in the restaurant, we will ensure that the necessary distance between all guests is maintained.

          Are there any changes in the MAGIC Angel program?

          The MAGIC Angel program continues to be offered, only a few activities in which the specified minimum distances cannot be maintained must currently be suspended. This currently applies to speed dating and online dating, which is usually part of the La Vida Loca theme day.

           

          QUESTIONS ON SPA & WELLNESS

          Is the spa /wellness area open?

          Yes, it will be operated based on guidelines and local regulations.

          Can saunas be used?

          The sauna is currently closed due to local legislation. The same applies to the hamam, the whirlpool and the steam bath.

          Can I book massages and cosmetic treatments?

          Yes.

           

        Contact

        • Contact & address

          Address

          Club Candia Maris
          Andreas Papandreou Street 72
          71414 Heraklion Crete
          Crete Greece

          Telephone

          00302810 377 000


          Email

          info.candiamaris@tui-magiclife.com


        • Arrival

          Day of arrival

          daily


          Main day of arrival

          Monday, Wednesday, Friday, Saturday, Sunday


          Transfer

          It takes about 15 minutes from the airport to the resort.