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        If you have specific questions about bookings, changes or cancellations, please contact our Service Center by telephone (only German speaking staff). Due to the current situation there may be slightly increased waiting times.
        Call +49 (0) 511 / 567 8670
        Opening Times:
        Monday - Sunday 10:00 am - 8:00 pm
        2 Mitarbeiterinnen an der Rezeption des TUI MAGIC LIFE Bodrum

        Check-In at the resort

        Fast and smooth check-in

        We are always interested in improving your stay with us. In order to be able to move into your room as soon as possible after your arrival at the resort, we ask you to fill in your arrival form before your journey and hand it over to our staff on site.


        • Print the form at home
        • Fill it in
        • Keep it ready in the club

        Fast, easy and safe!

        Here you can find your form

        Arrival form Candia Maris

        Arrival form Belek

        Arrival form Jacaranda

        Arrival form Masmavi, Bodrum, Sarigerme

        Arrival form all other resorts 

        Unfortunately, this service is currently not available for Club Plimmiri and Club Marmari Palace.