If you have specific questions about bookings, changes or cancellations, please contact our Service Center by telephone (only German speaking staff). Due to the current situation there may be slightly increased waiting times.
Call +49 (0) 511 / 567 8670
Opening Times: Monday - Sunday 10:00 am - 8:00 pm
New: Book your trip in real time
NEW: Now you can book quickly and easily directly! Simply enter your travel details in the search and book your trip - no more delays.
Of course, the form can still be used in case of technical breakdowns.