If you have specific questions about bookings, changes or cancellations, please contact our Service Center by telephone (only German speaking staff). Due to the current situation there may be slightly increased waiting times.
Call +49 (0) 511 / 567 8670
Opening Times: Monday - Sunday 10:00 am - 6:00 pm
Online Check-In at the resort
Your resort is missing?
We do not yet offer online check-in for the Candia Maris and Jacaranda resorts.We ask you to fill in your arrival form before your journey and hand it over to our staff on site.