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        If you have specific questions about bookings, changes or cancellations, please contact our Service Center by telephone (only German speaking staff). Due to the current situation there may be slightly increased waiting times.
        Call +49 (0) 511 / 567 8670
        Opening Times:
        Monday - Sunday 10:00 am - 8:00 pm
        2 Mitarbeiterinnen an der Rezeption des TUI MAGIC LIFE Bodrum

        Online Check-In at the resort

        Online check-in at the resort before the trip

        The digital arrival form allows you to register in advance at your booked TUI MAGIC LIFE Club from the comfort of your own home, saving you valuable waiting time at the hotel reception.

        Online check-in is possible at the earliest 15 days before arrival.

        Benefits of the online check-in

        • Check in easily and conveniently before your arrival.
        • So you can arrive relaxed, just show your ID or passport, pick up the key and enjoy your holiday straight away.
        • No long waiting times at reception. This is a great relief, especially after a long bus ride from the airport to the resort and when travelling with small children.

        Your resort is missing?

        We do not yet offer online check-in for the Candia Maris and Jacaranda resorts.We ask you to fill in your arrival form before your journey and hand it over to our staff on site.

        • Print the form at home
        • Fill it in
        • Keep it ready in the club

        Fast, easy and safe!


        Here you can find your form

        Arrival form Candia Maris

        Arrival form Jacaranda


        Unfortunately, this service is currently not available for Club Plimmiri and Club Marmari Palace.


        FAQ - Questions and answers about online check-in

        How does online check-in work in the TUI MAGIC LIFE CLUBS?

        Online check-in can be carried out easily from home using the digital online form. To do this, fill in the columns of the form above and confirm the data protection declaration. By clicking on the "Start check-in" button, you can check into your TUI MAGIC LIFE Club. If your club cannot be selected from the list, you can conveniently download the arrival form below and fill it out at home. Take it with you and show it at the reception of the club.

        Where can I find my booking number?

        You will find the booking number on your booking confirmation.

        When can I check-in online?

        Online check-in should be done before departure. This way we already have your personal data and do not have to ask for them at the reception, which reduces the waiting time for you and for us significantly. The digital form and the general form that you print out yourself must both be completed before arrival.

        What do I have to do if my booked TUI MAGIC LIFE Club cannot be selected?

        If you cannot select your club, you can use the form linked below to check in to your resort. Print it out at home and fill in your details legibly in block letters. Please do not forget to take the form with you and present it to reception.

        What are the advantages of online check-in?

        Online check-in before arrival has many advantages. As we have already received your personal details, we do not have to ask for them again at the hotel reception. This shortens the waiting times for you and the other hotel guests enormously. Especially if you are travelling with children, the time spent waiting after a long bus ride to the resort can be exhausting. Therefore, we ask you to register online before you arrive at the hotel.

        Is online check-in free of charge in advance?

        There are no additional costs for you for the online check-in. You even benefit from shorter waiting times and less effort, as you no longer have to print out and fill in the form yourself.

        Am I automatically authorised for early check-in if I use the online check-in?

        No, occupation of the rooms on the day of arrival is only possible after appropriate cleaning at around 3 pm. We will of course make every effort to make the rooms available as quickly as possible, especially in the case of very early arrivals.