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        If you have specific questions about bookings, changes or cancellations, please contact our Service Center by telephone (only German speaking staff). Due to the current situation there may be slightly increased waiting times.
        Call +49 (0) 511 / 567 8670
        Opening Times:
        Monday - Sunday 10:00 am - 6:00 pm
        2 Mitarbeiterinnen an der Rezeption des TUI MAGIC LIFE Bodrum

        Online Check-In at the resort

        Your resort is missing?

        We do not yet offer online check-in for the Candia Maris and Jacaranda resorts.We ask you to fill in your arrival form before your journey and hand it over to our staff on site.

        • Print the form at home
        • Fill it in
        • Keep it ready in the club

        Fast, easy and safe!


        Here you can find your form

        Arrival form Candia Maris

        Arrival form Jacaranda


        Unfortunately, this service is currently not available for Club Plimmiri and Club Marmari Palace.