TUI Deutschland suspends the entire travel programme until 14 June inclusive. All information about the Coronavirus and current rebooking and cancellation options can be found here.
You worry about relaxing, we’ll worry about the rest.
A TUI holiday is relaxation guaranteed because we do everything we can to take care of our guests. Enjoy the benefits of a package holiday with our TUI PLUS PACKAGE. Whether you’re booking a hotel holiday and flights separately, or travelling with a rental car or campervan, or planning a round trip – the TUI PLUS PACKAGE is booked automatically. The TUI PLUS PACKAGE is also included in every package booking.
always there for you
Holidays should be about one thing only: relaxation. If you have questions or requests concerning your holiday, we’re here to help. You can reach us in lots of different ways: by phone, text message, e-mail and even in person via our on-site travel representative. And that’s at any time of day or night because we’re there for you 24 hours a day, 7 days a week.
My TUI: giving you the overview
A little preparation makes every holiday a relaxing experience. That’s why My TUI is there to provide you with a comprehensive information portal with all you need to know for your holiday:
Text message assistant: always up to date
With our text message assistant, you’re always up to date with accurate information on your return transfer* from the hotel to the airport, as well as with important emergency information (e.g. in case of natural disasters or political upheaval) during your TUI holiday. Simply leave your mobile number when booking online at MeineTUI.de or with your travel agent, and you’ll always be up to date.
Your safety is our number one priority
We don’t just want you to have a fantastic holiday; we want it to be a safe one, too. That’s why we do everything in our power to guarantee this. For example, we’re the first travel operator in Europe to be certified by PricewaterhouseCoopers AG (PwC) for our crisis management, which is annually audited by the TUI corporate auditing department.
" So, let the holiday begin.
*The text message assistant for the collection time of your return transfer is currently available in the following countries: Spain, Portugal, Bulgaria, Greece, Turkey, Dominican Republic, Thailand, Mexico