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        FAQs

        Your application

        • 1. What happens next after I send my application?

          We will screen your application. If we are interested we are going to request an introduction clip from you. After proceeding successfully we will invite you for an digital interview. 

        • 2. How can I prepare my interview?

          We recommend you to read some information about TUI MAGIC LIFE and our FAQs.

        • 3. What happens after the interview?

          If we are offering a contract, we ask you to confirm before sending other necessary documents. As far you have signed your contract we are looking forward to welcome you in our team for the upcoming season. 

        • 4. I can speak only one foreign language, is that enough?

          Depends on the position you are applying for. We are expecting good English skills. All other languages are a welcome and an advantage - specially in Kids Club, Teens Club and Sport & Game department.

        • 5. I´m rejected could I apply again?

          Yes, you can apply again next year.

        • 6. How long do I need to be available?

          Our vision is to make guests holiday MAGIC and unique that’s why it is important to have a full team team for the whole season and to avoid lack in quality. Basically all our jobs are full seasonal from April till November. 

          The only exception is Kids Club and Teens Club. Here we have 3 different options:
          1) full season
          2) April - mid/ end July
          3) mid/ end July - November

        Your placement & your training:

        • 1. I have been on holidays in Fuerteventura, I want to work there, is it possible?

          All our entertainer are signing a contract which says that they are flexible worldwide. Our guests are always our focus and we want to deliver the same high quality in all our clubs. We note wishes down but we can´t guarantee. 

        • 2. My friend and me want to work in the same club!

          We can´t guarantee that! We need employees who are self-dependend, flexible and willing to do their job everywhere in every surrounding the best way. 

        • 3. When do I know where I will be placed?

          We are going to build our teams latest within the Training Camp. Though we can create a good team atmosphere from beginning on and you have the chance to meet your new family directly. 

        • 4. What is „Training Camp“?

          All our entertainers will be trained and coached. For that we are organizing a Training Camp to feel the real life atmosphere of your new job. You will meet new and experienced colleagues, your manager and professional trainer to support you for the start of your new journey. To get more information please click on "Training Camp" on our start page. 

        • 5. How can I prepare myself?

          During your application process we provide you a lot of information about your job and your daily business. We will provide you a Job Guide and our Entertainment Manual - please make sure you´ve read everything carefully.

        • 6. Do I have to book my flights on my own?

          No, we are going to do that for you. Please make sure that you´ve noted the airports you would like to go from in your short profile we provide you with an offer. Basically we are booking all flights from your home airport in and out of destination.

        Your contract:

        • 1. From where do I get my contract?

          You will receive your contract from TUI via mail. Within this contract you are social insured. Furthermore we are providing flights to/ from destination, accomodation, food & beverage.

        • 2. Whats my salary?

          This depends on the position your are going to work for. We will tell you your salary when we offer you a contract.

        • 3. Which accomodation will it be?

          It will be a double room together with a colleague.

        • 4. Do I need a special insurance for sickness?

          No, we will provide everything with the contract.

        • 5. How many time do I get to sign the contract?

          You will have 2 weeks to sign and send all requested documents. We are sending one friendly reminder to not forget. If nothing is going to happen, we will offer your position to another applicant.

          In case of waiting for documents please let our HR department know to organize everything with you.

        • 6. Do I need a police clearance?

          Yes, please get sure that the documents isn´t older than 3 month with beginning of your contract.

        • 7. Do I need 1st aid certificate?

          Yes, please get sure that the documents isn´t older than 2 years with beginning of your contract.

        • 8. Do I have a probiation time within my contract?

          There are 2 options:

          1) Joining the Training Camp is your probiation.
          2) If starting season later and not joining the Training Camp you contract will include 4 weeks probiation time.

        Contact

        My questions are not answered yet, whom may I contact?

        One of our experienced colleagues is giving advise to you whenever needed.
        Mail: cml-entertainment@tui.de
        Tel.: 0043 676 400 52673 (mo – fr 10:00 – 16:00 MET) WhatsApp available