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        Weitere Informationen zum Thema "Sorglos reisen" (Flex Tarif, Covid Protect und vieles mehr) finden Sie hier.

        Sie haben Fragen zu Ihrer Buchung? Auf unserer FAQ Seite finden Sie viele Antworten zu den häufigsten Fragen. Klicken Sie hier für mehr Informationen.

        Bei weiteren Fragen zu Buchungen können Sie uns auch telefonisch erreichen. Aufgrund der aktuellen Situation kann es zu erhöhten Wartezeiten kommen.

        +49(0)511/5678670

        täglich 8-20 Uhr

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        FAQs

        Your application

        • 1. What happens next after I send my application?

          We will screen your application and will try to get back to you as soon as possible. It normally doesn't take longer than two weeks!

        • 2. How can I prepare my interview?

          We recommend you to click yourself through the website, read our FAQs and download the TUI MAGIC LIFE App (free of charge).

        • 3. What happens after the interview?

          We will get back to you with some feedback - this can take up to a couple of days. If you get a job offer you first have to accept it before we start with the next process steps (pre contract, contract, visa if needed etc.)

        • 4. I can speak only one foreign language, is that enough?

          Depends on the position you are applying for. We are expecting good English skills. All other languages are an advantage - esspecially as Kids-, Teens- or Sport & Game Entertainer.

        • 5. I was rejected - can I apply again?

          Yes, you can apply again next year.

        • 6. How long do I need to be available?

          Our vision is to make guests holiday MAGIC and unique that’s why it is important to have a full team team for the whole season and to avoid lack in quality. Basically all our jobs are full seasonal from April till November. 

          The only exception is Kids Club and Teens Club. Here we have 3 different options:
          1) full season
          2) half season (April - July or July - November)
          3) high season support (beginning June - end September)

        Your placement & your training:

        • 1. I have been on holidays in Fuerteventura, I want to work there, is it possible?

          It's important to be flexible for our clubs worldwide. Our guests are always our focus and we want to deliver the same high quality program in all our clubs. We note wishes down but we can´t guarantee. 

        • 2. My friend and I want to work in the same club - is that possible?

          We can´t guarantee that! We need employees who are self-dependend, flexible and willing to do their job everywhere in every surrounding the best way. Nevertheless do we try to take your wishes seriously and to make it possible.

        • 3. When do I know where I will be placed?

          Approximately 6-8 weeks before you start. If you work on Turkey or Egypt you might be informed earlier (as we have to start Visa processes which take a while).

        • 4. How can I prepare myself?

          During your application process we provide you a lot of information about your job and your daily business. We will provide you a Job Guide and our Entertainment Manual - please make sure you´ve read everything carefully. Additonally can you click yourself through the website and download the TUI MAGIC LIFE App (free of charge).

        • 5. Do I have to book my flights on my own?

          No, we are going to do that for you. Please make sure that you´ve noted the airports you would like to go from in your short profile we provide you with an offer. Basically we are booking all flights from your home airport.

        • 6. Do I need a passport or just an ID card?

          For non EU countries you must be in possession of a (minimum) 12 month valid passport. Nevertheless do we recommend everyone to have a valid passport so that you are more flexible.

        • 7. Where do I dine?

          Whilst doing Guest Relation you are allowed to dine in the MAGICO (Main restaurant) together with the guests.

        Your contract:

        • 1. From where do I get my contract?

          With regards to different country labour laws you'll get your contract from one of the TUI MAGIC LIFE HR Business Partner within the TUI Group via mail.

        • 2. Whats my salary?

          This depends on the position your are going to work in. We will tell you your salary when we offer you a job.

        • 3. Which accomodation will it be?

          It will be a double room together with a colleague.

        • 4. Do I need a special insurance for sickness?

          No, we will provide a health insurance with the contract. 

        • 5. How much time do I get to sign the contract?

          You will have 2 weeks to sign and send all requested documents. We are sending one friendly reminder to not forget. If nothing is going to happen, we will offer your position to another applicant.

          In case of waiting for documents please let our HR department know to organize everything with you.

        • 6. Do I need a police clearance / crime record?

          Yes, all employees working with Kids and Teens have to deliver an extended crime record not older than 3 months when signing the contract – as it is a mandatory requirement for fulfilling the position.

          All other employees will be asked for a simple crime record  (also not older than 3 months).

        • 7. Do I need 1st aid certificate?

          All employees in the departments of Watersport & Mountain/ Roadbike have to deliver a 1st aid certificate not older than 6 month before signing the contract - as it is a mandatory requirement for fulfilling the profile.

          All other employees will get highly recommended to refresh their skills to ensure they are able to handle a danger situation if it comes up.

        • 8. Do I have a probiation time within my contract?

          Yes you do. Its approximately 4 weeks but also can be a bit more or less - depending on country labor laws.

        Contact

        My questions are not answered yet, whom may I contact?

        You can contact us (we are available from Monday - Friday 10 a.m. till 4 p.m. (CET)) via:

        E-mail: jobs@magiclife.com
        Instagram: tuimagiclife_jobs
        Facebook: TUI MAGIC LIFE Jobs

        But don't worry - If you're questions aren't answered yet, we'll answer them within the application process!

        If you also don't want to miss any new job offers - follow us on Social Media!

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        FAQs