Search

Last searches

      Show more

      Last visited

        Menu
        If you have specific questions about bookings, changes or cancellations, please contact our Service Center by telephone (only German speaking staff). Due to the current situation there may be slightly increased waiting times.
        Call +49 (0) 511 / 567 8670
        Opening Times:
        Monday - Sunday 10:00 am - 6:00 pm
        Club Marmari Palace Übersicht Poolanlage - MAGIC LIFE.com
        • tennis courts
        • wellness
        • fitness

        Club Marmari Palace

        Kos . Greece

        • Pictures
        • Club profile
        • Activities
        • Rooms
        • Eat & Drink
        • Club facilities
        • FAQs - Measures in the club due to Coronavirus
        • 7 nights, All inclusive
        • Double Room
        • from Muenster-Osnabrueck
        Offers per person from Per person from 695
        Show offers

        Welcome to resort Marmari Palace

        Our popular family resort on Kos is ideal for all water lovers. The extensive poolscapes are connected to each other by bridges, offering a special charm. Activity Pool, Relaxation Pool or Children’s pool – pick one! The long, fine, sandy beach and perfect windsurfing conditions create that pure holiday feeling.  While your children are looked after in the resort, enjoying a whole host of activities, you can enjoy your time however you like. Then in the evening, everyone can come together again for our wonderful entertainment programme.

        Grigorios Tsoultsidis
        Grigorios Tsoultsidis
        Club director

        Club profile

        Summer season: 25 April - 31 October 2020 and 24 April - 30 October 2021

        Enjoy the large pool landscape with the children or with your partner.

        • family
        • couples
        • singles
        • all inclusive
        • at the beach
        • tennis
        • beachvolleyball
        • football
        • fitness
        • biking
        • party & show
        • watersports
        Was bedeuten die verschiedenen Ausprägungen?
        Covid-19 - these are the measures in the resort

        FAQ's ABOUT THE MEASURES IN THE CLUB MARMARI PALACE

        GENERAL QUESTIONS

        Do I have to bring and wear a face mask?

        According to Greek legislation, it is mandatory to wear a face mask on public transport and in medical facilities. It may also be necessary to wear a face mask in certain closed areas. To contribute responsibly to the compliance and implementation of the security measures, please bring your own face mask and respect the information signs in the club. 

        Is a doctor available in resort?

        A doctor is available on request and has fixed office hours in the club. Please contact the guest service or the reception.

        How far is the nearest pharmacy?

        The nearest pharmacy is 7 km away. If required, they also deliver to the club - please contact the guest service or reception.

        How far is the nearest hospital?

        The nearest hospital is 25 km from the club.

        How do you make sure the needed distances are kept?

        Generally, a minimum distance of 1.5-2.0 m is to be kept to other guests (and staff) at all times in all outlets. To ensure that the necessary distance is maintained as far as possible, the processes in all relevant areas have been adapted. Among other things, designated paths, separate entrances and exits, signage, floor markings and distance lines as well as the reduction of capacities serve to comply with the minimum distance.

        Do I have to consider anything when entering the country?

        Please inform yourself - depending on the booked service - regularly and especially shortly before arrival about the local (entry) regulations and hygiene measures, the respective airports as well as about specific regulations of the booked airlines. It is currently necessary to register online at https://travel.gov.gr/ at least 48 hours in advance. The QR code assigned through the completed electronic entry form must be shown upon entry. The form must be filled out for each fellow traveller, including babies, children and teenagers. The Greek authorities are required to test guests on COVID-19 on a random basis. You can then check into your hotel and are not subject to quarantine, you will only be asked to keep the distance rules.

        Is the shop in the resort open?

        The shop in the club managed by a third-party provider should be open as normal. All further information can be found in the TUI MAGIC LIFE app.

        Can I book a rental car or excursions on site?

        Basically, yes. All current information can be found in the info folders and at the info boards.

        Are the conference rooms available for meetings or conferences?

        Use of the conference rooms must be individually clarified with the club due to the applicable hygiene and clearance regulations.

         

        QUESTIONS ON CHECK-IN & RECEPTION

        Will the keycards be disinfected before arrival?

        Yes.

        Is cash payment still possible?

        We prefer cashless payment due to the current situation; however, cash is still accepted in all resorts.

        Will my luggage be brought to my room?

        If you need help with your luggage, we will bring it to the doorstep of your room.

         

        QUESTIONS ON HYGIENE & CLEANING

        Are Disinfection dispensers installed in the resort?

        Yes, disinfection dispensers are available throughout the resort.

        What will change in terms of cleaning? 

        Due to local legislation, the rooms are currently cleaned every two days rather than every day. If you have an allergy certificate, you can ask for daily cleaning at the reception desk. All cleaning agents have an appropriate disinfection degree and proper working equipment (e.g. single-use gloves) is used. In the rooms, items like decorative pillows or day blankets will be removed. All linen will be washed with the proper temperature. Thorough cleaning and disinfection of all rooms takes place after every departure. Furthermore, all public areas will be cleaned more often and intense.

         

        QUESTIONS ON FOOD & BEVERAGE

        Are there changes in food and beverage or restaurants?

        We still offer a large All-Inclusive variety in the main restaurant Magico and the specialty restaurants. We adapt the way we serve the food to local specifications. Signs and marks will help in all restaurants to keep those guidelines. Generally, food and drinks will be served from the buffet and stations. Self-service is not possible due to local specifications. If needed we will enlarge the opening hours and/or implement reservation systems to make sure distances can be kept.

        How can I get a drink?

        Either the drinks are served at your table or handed over by our employees at the beverage stations. Due to local requirements, self-service will be not possible presumably.

        Do I have to wear a face mask in the restaurant?

        According to local regulations, this is currently not explicitly required. However, please understand that these regulations are subject to change. To contribute responsibly to the compliance and implementation of the security measures, please bring your own face mask and respect the information signs in the club. 

        Are there changes regarding the Bars, Coffee House or Snacks?

        We still offer all kind of drinks, snacks, pastries and hot drinks; they usually will be given to you by our employees. Self-service is currently not possible due to local specifications. Due to local regulations the bars close at 00:30 at night and open again at 06:30 in the morning.

        What are the opening times for the restaurant?

        The current opening times of all restaurants can be found in the TUI MAGIC LIFE app.

        Can we sit together in a group?

        Travelers belonging to one travel group can sit together.

         

        QUESTIONS ON BEACH & POOLS

        Can the pools and the beach be visited as usual?

        Yes, the beach and the pools will be opened in accordance with local regulations (e.g. capacity limitations). Sun loungers will be placed with sufficient distance.

        Is the indoor pool open?

        Due to local legislation, the indoor pool cannot be used at the moment.

         

        QUESTIONS ON SPORTS & ACTIVITIES

        Is the gym open and what do I have to consider when going to the gym?

        Yes, it will be operated based on guidelines and local regulations. A minimum distance of 2.5m at cardio devices and 1.5m at all other devices must be kept. Additionally, we recommend leaving devices empty between guests to keep distance. Our guests must disinfect the equipment after use. The changing rooms and lockers cannot be used –please leave your valuables in your room and visit the gym already dressed for sports. The opening times of the fitness studio may vary due to local legislation and the supervision by our club staff. In addition a reservation at the reception may be necessary to comply with local legislation regarding the distance guidelines.

        Will group fitness activities take place?

        The fitness courses will take place in compliance with the distance regulations and therefore with a reduced number of participants. In order to regulate the number of participants, the registration for fitness courses is offered via the TUI MAGIC LIFE app. The activities will be repeated during the day to make up the level of capacity. The hotel team is happy to support, in case you have any issues with the registration via app.

        Will Beach Volleyball be offered?

        Games with other guests are currently not possible due to local hygiene regulations. Beachvolley related activities like skill training, target practice and others will be alternatively organized by the entertainment team.

        Is it possible to play soccer?

        Games with other guests are not possible due to hygiene regulations. Football related activities like penalty shoot-outs, football tennis and others will be alternatively organized by the entertainment team.

        Will archery be possible?

        Yes. The reservation for archery can be done via the TUI MAGIC LIFE App.

        Is it possible to play tennis?

        Yes. The reservation of the tennis court can be done via the TUI MAGIC LIFE App. There are currently no tennis tournaments.

        Will bike tours be offered?

        Yes, you can register for a bike tour at the Bike-Station / Bike Guides.

        Will there be changes at water sports?

        Canoes can only be used by individuals, couples, families or guests belonging to the same travel group. Windsurfing is offered without any restrictions.

        Do I have to register for all activities?

        To adjust the number of participants we offer to register for some activities via the TUI MAGIC LIFE App. For fitness courses, archery, tennis the registration will be possible via the app in advance. The hotel team is happy to support, in case you have any issues with the registration via app. Registrations for water sports and bike activities will have to be done in advance at water sport station / bike station, all other activities can be participated in without reservation.

         

        QUESTIONS ON ENTERTAINMENT

        How will the entertainment be like?

        We still offer a varying programme. Darts, Boccia, club dance and similar will take place with the needed distance. Shows, Live Music, DJ performances and Cinema will usually take place outside according to the valid distance regulations. Theme days will currently not take place in order to respect the new hygienic rules.

        Which activities cannot take place at the moment?

        Our entertainment team continues to offer a very varied program, only a few activities in which the specified minimum distances cannot be maintained must currently be suspended. This applies, for example, to the pool game, the pool party and water polo.

        Do the shows take place as usual?

        Yes, the shows take place as usual in compliance with the applicable distance regulations. If necessary we can offer a second show time to make sure distances can be kept.

        Will there be Parties?

        Parties in enclosed buildings will not be operated but an alternative programme at spacious outdoor areas will be provided. The evening programme remains very diverse with shows, live music, DJ sets, games, our nightline and at least two parties a week. At our parties, it is necessary to wear a face mask on the dancefloor until further notice, since the required minimum safety distance is difficult to maintain after initial experience.

        Will the TUI MAGIC LIFE Oktoberfest take place?

        Yes, taking into account the applicable distance and hygiene regulations, the Oktoberfest will also take place this year.

        Will the TUI MAGIC LIFE events take place as planned?

        No, all events are cancelled for this year due to the valid distance regulations.

         

        QUESTIONS ON FAMILY & KIDS

        Will the MAGIC Kids Club be open?

        Generally, our MAGIC Mini Club, the MAGIC Kids Club, the Youngsters Club and the Teens Time will be open for the different age groups while we follow local regulations. The programme will be adapted according to the distance rules. Therefore, activities like MAGIC Kids Dinner, Teens DJ Workshop & Baking/Cooking cannot be offered for the moment. The MAGIC Mini Disco is offered in a modified form as a MAGIC Fairy Visit. Kids Club attendance will be bookable via the app and a defined drop off and pick up procedure for the children will be implemented. Regular washing of hands over the entire care period, constant disinfection of furniture and toys as well as regular ventilation of the rooms ensure maximum safety and hygiene in the MAGIC Kids Club.

        Is there a children's meal or children's buffet?

        The MAGIC Mini Dinner can currently not take place in the usual form due to the applicable distance and hygiene regulations. Instead, our little guests can look forward to a children's plate at the regular buffet, accompanied by their parents.

        Is the MAGIC Mini Disco taking place?

        The MAGIC Mini Disco takes place according to the applicable distance rules in a modified form as a MAGIC Fairy Visit.

        Are the playgrounds open?

        Playgrounds outside of the respective kids clubs are open and can be used by the kids freely. We kindly ask the parents to supervise the adherence of their children to the distance rules. The playgrounds within the Kids Club grounds are part of the normal Kids Club activity programme. Kids participating in the kids activity programme can enjoy the playground under supervision of our kids entertainers. Moreover, they can be used by children under the supervision of parents when the Kids Club activities end.

        Is the baby package still available and can a baby phone be borrowed?

        Yes. The baby package (includes a blanket, playpen, bathtub, pot and bottle warmer) as well as a baby phone can be booked against charge and on request.

         

        QUESTIONS ON SPA & WELLNESS

        Is the spa/wellness area open?

        Yes, it will be operated based on guidelines and local regulations.

        Can saunas be used?

        The sauna is currently closed due to local legislation. The same applies to the hamam, the whirlpool and the steam bath.

        Can I book massages and cosmetic treatments?

        Yes.

        This is your resort

        This is your resort

        Beach volleyball and tennis are included in the MAGIC highlights of this resort. Children aged 3 years and older will be professionally looked after. The fantastic poolscape, the extensive entertainment and the range of cuisine round out your relaxing family holiday.

        Anlage - MAGIC LIFE.com
        Location

        Location

        Located in a peaceful spot, far from the hustle and bustle, directly at the gently sloping, sandy beach. The small town of Mastichari is approximately 3 km from the resort.Location overview

        • Peaceful, beachfront. Beach: public, gently sloping, sand
        • Directly at beach

        Distances

        • Airport approximately 12 km, driving time: approximately 20 minutes (transfer times vary)
        • Directly at beach
        • City centre/town centre approximately 25 km
        • Nearest town approximately 2 km
        Wi-Fi included

        Wi-Fi included

        • Free Wi-Fi in the facilities and rooms
        Activitypool - MAGIC LIFE.com
        Pools

        10 pools

        • Fantastic network of pools (all connected by bridges)
        • Relaxation Pool
        • Activity Pool
        • Family Pool
        • Sport Pool (semi-Olympic)
        • 4 children’s/baby pools
        • 2 outdoor whirlpools
        • Indoor pool (in the Wellness Area)
        • Loungers, sunshades and bath towels included
        •  Showers, changing rooms and toilets
        Á-la-carte-Restaurant Taverna direkt am Strand im Club Marmari Palace - MAGIC LIFE.com
        All Inclusive

        All Inclusive

        • 3 restaurants
        • 5 bars
        • Wunderbar (open 24 hours)

        More information under "Food & Drink"

        Additional resort info

        Additional resort info

        • Resort approximately 65,000 qm
        • Maintained gardens
        • Lobby, lift, reception
        • Free Internet terminals
        • 1 conference room
        • Patio with ocean view and pool view
        • Mini-market
        • Laundry service (additional charge)
        • Late check-out, subject to availability bookable on site, additional charge
          • Prices as follows:
            until 15:00 o’clock: 28 € per room
            until 18:00 o’clock: 55 € per room
            until 20:00 o’clock: 69 € per room
            later than 20:00 o’clock: another night must be booked
        • Free parking, subject to availability
        • Languages in the resort: German, English
        • Pets not allowed
        • Rooms: 329
        • 1 building
        • 3 floors
        • Adjacent buildings: more than 3
        • Adjacent buildings, floors: 3
        • Credit cards: TUI Card/VISA, Master Card
        • Category: 5 stars
        • The club is generally suitable for people with reduced mobility. Whether it meets your individual needs, please ask in the service center!

        Activities

        Familienspaß zwischen Vater und Sohn im Meer
        Family

        Whether young or old, there’s something for everyone. Great experiences for our younger guests of every age and joint family activities make up the perfect family holiday.

        Display more

        Our "MAGIC highlight" programme:

        • MAGIC Mini Club (3-6 years)
        • MAGIC Kids Club (7-9 years)
        • Youngsters Club (10-12 years)
        • Kids Check in (0-12 years) – TUI MAGIC LIFE welcomes its young guests at the arrival with special attention and small presents
        • MAGIC Mini Disco, 6 times a week
        • MAGIC Kids Night, 4 times a week
        • Youngsters Night, 3 times a week
        • In summer 2019: MAGIC Kids Day 2 times a week, e.g. “pirate day”
        • Dinner & Video, twice a week
        • Archery for MAGIC Kids, 3 times a week
        • Archery for Youngsters, 3 times a week
        • Football for MAGIC Kids
        • Football for Youngsters
        • Family Event, once in 2 weeks, belongs to “We Are Family” Family activities, e.g. Family Fit & Fun, Family Boccia, Family Shuffleboard, Family Football or Pool Game, 6 times a week
        • In summer 2019: Kite flying, twice a week
        • eSports tournament for Youngsters, once per week
        • Shadowed playground
        • Babies’ corner (incl. microwave, bottle warmer and kettle) in Magico (main restaurant)
        • Baby cot and babyphone on request (in summer 2020 for a fee)
        • Baby Package: includes baby blanket, baby playpen, bath tub, pot and bottle warmer (price: 10€ per day; on request info.marmaripalace@tui-magiclife.com)
        • Baby Phone (price: 5€ per day, Deposit of 30€; on request info.marmaripalace@tui-magiclife.com)

        For Teens:

        • Teens time (13-16 years)
        • Teens zone
        • Teens night, 6 times a week
        • Fitness class for teens, 2 times a week
        • In summer 2019: Kite flying, once a week
        • In summer 2019: Teens Holi festival, once in 2 weeks
        • Archery for teens, 3 times a week
        • Football for teens
        • In summer 2019: Teens dance
        • eSports tournament for teens, once per week
        • DJ workshop for teens, once in 2 weeks
        • In summer 2019: Body marbling, once in 2 weeks
        • New in summer 2020: Teens Silent Party, once per week
        • New in summer 2020: Teens holiday video (mady by teens)
        Beachvolleyballplätze
        Beach volleyball

        Our four beach volleyball courts are a paradise for beach volleyball fans. Exciting games, night matches and weekly tournaments take place there.

        Display more

        Our "MAGIC highlight" programme:

        • At least 4 beach volleyball courts
        • Beach Volleyball court with floodlights
        • Organized beach volleyball matches twice a day, 7 times a week
        • Beach volleyball tournament, once a week
        • Beach volleyball match at night, once a week
        • Beach volleyball tournament with DJ performance, once a week
        • Special beach volleyball events
        Club Waterworld Paar hat Spaß am Wasser - MAGIC LIFE.com
        Couples

        Summer, sun, beach and unforgettable hours spent together with athletic activities or unwinding at the Relaxation Pool – it’s completely up to you.

        Display more
        • Extensive sports programme
        • Tables for two in Magico (main restaurant) for a romantic atmosphere
        Cocktails trinken
        Singles & Friends

        Time for both yourself and for togetherness, it’s completely up to you. Our sports and entertainment programme provides the perfect opportunity for meeting people and for enjoying an action-packed holiday with friends.

        Display more
        • Comprehensive Sport & Fitness Entertainment Program
        • Daily regulars for Singles in Magico
        • Platform for singles on the TUI MAGIC LIFE App (Pin Board)
        Wassersport - MAGIC LIFE.com
        Aquatic sports

        Kos invites you to adventures on the water. Canoeing or windsurfing? Professional trainers will show you how to make your adventure unforgettable.

        Display more
        • Windsurfing, available with any windsurf license Windsurfing operated by VDWS school
        • International licensed VDWS instructors − VDWS windsurf courses for a fee
        • Canoes

        Minimum age for aquatic sports: 16 years (12 years with parental approval)

        Club Marmari Palace - Mann im Fitnessstudio - MAGIC LIFE.com
        Fitness

        Use your time on holiday to get your body and health back in shape with fitness courses. Programmes include Dance Aerobics, Legs Bums and Tums, and Aqua Fitness.

        Display more

        Our program:

        • International extensive fitness program, 6 days per week, 1 day per week reduced program
        • Fitness center (7 am – 10 pm)
        • Coated aerobic area
        • Licensed ZUMBA instructors fitness classes, such as ZUMBA, fat burning, belly, butt & thighs, bodyweight training, bodywork, HIIT (high intensity interval training), stretch & strentghs, power aerobic, easy step / step aerobics for advanced, aqua fitness, pilates, yoga, family fit & fun
        • Salsa & further dancing lessons
        Cycling

        Kos offers you mountain bike tours in the midst of a unique landscape and fantastic views of the sea. And you don’t have to give a moment’s thought on our tours, because experienced guides will take you to the most beautiful spots.

        Display more
        • 1 professional biking guide
        • 2 guided mountain bike tours per day, 6 times a week
        • Guided mountain bike tour for Teens once a week
        • Bikers’ regulars once a week 
        • Providing SPD pedals (for mountain bikes)
        Tennisplatz
        Tennis

        Four tennis courts, training sessions with professional coaches, weekly matches and tennis get-togethers – your tennis holiday here will be pure pleasure.

        Display more
        • 4 courts (clay), 2 with floodlights
        • Tennis instructor
        • Several tennis courses for beginners, intermediate, advanced and professional per day, 5 times a week
        • Several tennis courses for MAGIC Kids and Teens
        • Tennis tournament, once a week
        • Tennis material to lend
        • Stringing tennis rackets
        • Regulars for tennis players, once a week
        Club Marmari Palace Fussball-Teams Fussplatz-MAGIC LIFE.com
        Football

        Experience the magic of football! Plenty of football pitches ensure that young and old can enjoy the beautiful game, while weekly tournaments provide lots of excitement. Find out for yourself!

        Display more

        Our program:

        • 1 hobby football pitch
        • Footballs available at the MAGIC Radio
        • 1 organized football match with the TUI MAGIC LIFE Entertainment team per day, 6 times a week
        • 1 organized football match for MAGIC Kids, once a week
        Party tanzen MAGIC LIFE.com
        Party & Show

        Enjoy wild nights at our resort. With our theme parties, evening shows and live music, we provide the entertainment and fun until even after the sun goes down!

        Display more

        Our program:

        • Different theme parties and international shows, several times a week (e.g. crazy party „La Vida Loca“, beach party, social party)
        • Live music, twice a week
        • Night line, 7 times a week
        • Oktoberfest, twice at end of September
        • Party wall and red carpet for Gala Night
        Club Marmari Palace Amphi-Theater - MAGIC LIFE.com
        Club Life

        Would you like a new adventure every day? There are countless activities waiting for you, and you alone decide how you would like to spend your day. Devote time to your favourite pastime or try something new!

        Display more
        • Archery, archery tournament
        • Moonlight sports tournaments (e.g. archery, beach volleyball)
        • Boccia, Boccia tournaments
        • Coffee game, e.g. darts
        • Shuffleboard, Shuffleboard tournaments
        • Table tennis
        • Water polo
        • Family aperitif game or pool games
        • Pool party at daytime, once a week
        • MAGIC Radio (with games and sports equipment for borrow)
        • Kubb (Viking style lawn group game for everyone)
        • Open air cinema/Indoor cinema, once a week
        • Photo booth
        • Approximately 22 m², comfortably furnished
        • Balcony or patio
        • Hourly air conditioning
        • Telephone
        • Satellite TV
        • Mini fridge (water on arrival/as needed and soft drinks on arrival)
        • Electric kettle for tea and coffee
        • Safe
        • Stone floor
        • Bathtub and/or shower
        • WC 
        • Hairdryer
        • Baby bed: without charge (for infants/ babys under 2 years baby bed will be provided automatically. For children from 2 years on a baby bed can be requested by e-mail directly in the club)
        • Last complete renovation 2019

        Max. occupancy: 2 adults

        • Approximately 25 m², tastefully and generously furnished
        • Balcony or patio
        • Hourly air conditioning
        • Telephone
        • Satellite TV
        • Mini fridge (water on arrival/as needed and soft drinks on arrival)
        • Electric kettle for tea and coffee
        • Safe
        • Stone floor
        • Bathtub and/or shower
        • WC 
        • Hairdryer
        • Baby bed: without charge (for infants/ babys under 2 years baby bed will be provided automatically. For children from 2 years on a baby bed can be requested by e-mail directly in the club)
        • Last complete renovation 2019
        • Max. occupancy: 3 adults
        • Approximately 22 m², tastefully and generously furnished
        • Balcony or patio
        • Hourly air conditioning
        • Telephone
        • Satellite TV
        • Mini fridge (water on arrival/as needed and soft drinks on arrival)
        • Electric kettle for tea and coffee
        • Safe
        • Stone floor
        • Bathtub and/or shower
        • WC 
        • Hairdryer
        • Baby bed: without charge (for infants/ babys under 2 years baby bed will be provided automatically. For children from 2 years on a baby bed can be requested by e-mail directly in the club)
        • Last complete renovation 2019
        • Max. occupancy: 3 adults
        • Approximately 25 m², tastefully and generously furnished
        • Balcony or patio
        • Hourly air conditioning
        • Telephone
        • Satellite TV
        • Mini fridge (water on arrival/as needed and soft drinks on arrival)
        • Electric kettle for tea and coffee
        • Safe
        • Stone floor
        • Bathtub and/or shower
        • WC 
        • Hairdryer
        • Baby bed: without charge (for infants/ babys under 2 years baby bed will be provided automatically. For children from 2 years on a baby bed can be requested by e-mail directly in the club)
        • Last complete renovation 2019
        • Max. occupancy: 3 adults
        • Approximately 22 m², comfortably furnished
        • Balcony or patio
        • Hourly air conditioning
        • Telephone
        • Satellite TV
        • Mini fridge (water on arrival/as needed and soft drinks on arrival)
        • Electric kettle for tea and coffee
        • Safe
        • Stone floor
        • Bathtub and/or shower
        • WC 
        • Hairdryer
        • Baby bed: without charge (for infants/ babys under 2 years baby bed will be provided automatically. For children from 2 years on a baby bed can be requested by e-mail directly in the club)
        • Last complete renovation 2019
        • Max. occupancy: 2 adults
        • Approximately 22 m², comfortably furnished
        • Balcony or patio
        • Hourly air conditioning
        • Telephone
        • Satellite TV
        • Mini fridge (water on arrival/as needed and soft drinks on arrival)
        • Electric kettle for tea and coffee
        • Safe
        • Stone floor
        • Bathtub and/or shower
        • WC 
        • Hairdryer
        • Last complete renovation 2019
        • Baby bed: without charge (for infants/ babys under 2 years baby bed will be provided automatically. For children from 2 years on a baby bed can be requested by e-mail directly in the club)

        Economy rooms: The economy rooms meet at least the described standard double room of the resort. However, they may have a disadvantageous location.

        • Max. occupancy: 1 adult and 2 children
        • Approximately 30 m²
        • Balcony or patio
        • Consists of a living room/bedroom with a pull-out sofa bed and a bedroom (separated by a sliding door, providing visual separation.)
        • Hourly air conditioning
        • Telephone
        • Satellite TV
        • Mini fridge water on arrival/as needed and soft drinks on arrival)
        • Electric kettle for tea and coffee
        • Safe
        • Stone floor
        • Bathtub and/or shower
        • WC 
        • Hairdryer
        • Baby bed: without charge (for infants/ babys under 2 years baby bed will be provided automatically. For children from 2 years on a baby bed can be requested by e-mail directly in the club)
        • Last complete renovation 2019
        • Max. occupancy: 4 adults
        • Approximately 41 m², comfortably furnished
        • Balcony or patio
        • One bedroom and one living room/bedroom with a pull-out sofa bed 
        • Hourly air conditioning
        • Telephone
        • Satellite TV
        • Mini fridge (water on arrival/as needed and soft drinks on arrival)
        • Electric kettle for tea and coffee
        • Safe
        • Stone floor
        • Bathtub and/or shower
        • WC 
        • Hairdryer
        • Baby bed: without charge (for infants/ babys under 2 years baby bed will be provided automatically. For children from 2 years on a baby bed can be requested by e-mail directly in the club)
        • Last complete renovation 2019
        • Max. occupancy: 4 adults
        • Approximately 43 m², generously laid out
        • One bedroom and a separate living room with sofa beds
        • Balcony or patio
        • Hourly air conditioning
        • Telephone
        • Satellite TV
        • Mini fridge (water on arrival/as needed and soft drinks on arrival)
        • Electric kettle for tea and coffee
        • Safe
        • Stone floor
        • Bathtub
        • WC
        • Hairdryer
        • Baby bed: without charge (for infants/ babys under 2 years baby bed will be provided automatically. For children from 2 years on a baby bed can be requested by e-mail directly in the club)
        • Last complete renovation 2019
        • Max. occupancy: 4 adults and 1 child
        • Approximately 30 m²
        • Consists of a living room/bedroom with a pull-out sofa bed and a bedroom (separated by a sliding door for visual separation)
        • Balcony or patio
        • Hourly air conditioning
        • Telephone
        • Satellite TV
        • Mini fridge (water on arrival/as needed and soft drinks on arrival)
        • Electric kettle for tea and coffee
        • Safe
        • Stone floor
        • Bathtub and/or shower
        • WC 
        • Hairdryer
        • Baby bed: without charge (for infants/ babys under 2 years baby bed will be provided automatically. For children from 2 years on a baby bed can be requested by e-mail directly in the club)
        • Last complete renovation 2019
        • Max. occupancy: 4 adults
        • Approximately 41 m², comfortably furnished
        • One bedroom and one living room/bedroom with pull-out sofa bed
        • Balcony or patio
        • Hourly air conditioning
        • Telephone
        • Satellite TV
        • Mini fridge (water on arrival/as needed and soft drinks on arrival)
        • Electric kettle for tea and coffee
        • Safe
        • Stone floor
        • Bathtub and/or shower
        • WC 
        • Hairdryer
        • Baby bed: without charge (for infants/ babys under 2 years baby bed will be provided automatically. For children from 2 years on a baby bed can be requested by e-mail directly in the club)
        • Last complete renovation 2019
        • Max. occupancy: 4 adults
        • Approximately 43 m², generously laid out
        • One bedroom and a separate living room with sofa beds
        • Balcony or patio
        • Hourly air conditioning
        • Telephone
        • Satellite TV
        • Mini fridge (water on arrival/as needed and soft drinks on arrival)
        • Electric kettle for tea and coffee
        • Safe
        • Stone floor
        • Bathtub 
        • WC 
        • Hair drier
        • Baby bed: without charge (for infants/ babys under 2 years baby bed will be provided automatically. For children from 2 years on a baby bed can be requested by e-mail directly in the club)
        • Last complete renovation 2019
        • Max. occupancy: 4 adults and 1 child
        • Approximately 62 m², very roomy
        • Consists of two bedrooms and one living room
        • Balcony or patio
        • Hourly air conditioning
        • Telephone
        • Satellite TV
        • Mini fridge (water on arrival/as needed and soft drinks on arrival)
        • Electric kettle for tea and coffee
        • Safe
        • Stone floor
        • Balcony or patio
        • Bathtub 
        • WC 
        • Hairdryer
        • Baby bed: without charge (for infants/ babys under 2 years baby bed will be provided automatically. For children from 2 years on a baby bed can be requested by e-mail directly in the club)
        • Last complete renovation 2019
        • Max. occupancy: 4 adults and 2 children

        Eat & Drink

        Food & Drink
        Food & Drink
        • Green Fit Corner – healthy light cuisine in Magico 
        • Magic Potato (12:30–2:30 pm) – a variety of potatoes in every form 
        • Basta Pasta Lunch Time in Magico 
        • Non-alcoholic drinks, local alcoholic drinks, soft drinks, beer, table wine 
        • Coffee House – with high-quality coffee and cake specialities
        • Coffee and cake / baked goods 
        • Snacks and sandwiches
        • Water station at the tennis courts and in the fitness area
        3 restaurants
        3 restaurants
        • Magico Buffet main restaurant (breakfast, late-sleeper breakfast 10:30-11:00 am, lunch/dinner, show cooking)
        • Local speciality restaurant "Taverna"
        • Speciality restaurant "The Flavour" (stylish, the best cuisine from TUI MAGIC LIFE countries)
        Supplementary amenities (additional charge)
        • International alcoholic drinks 
        • Wines from the specialty restaurant wine lists 
        • Additional use of the speciality restaurants
        5 bars
        • Wunderbar (open 24 hours, beverages and snacks)
        • Pool Bar
        • Beach Bar
        • Vitamin Bar
        • Open Air Lounge Bar
        Note

        The speciality restaurants are included 1x per week / room (with reservation, subject to availability). Further use of the speciality restaurants is allowed, subject to availability, at the price of €10 per adult and €5 per child.

        Questions?

        Do you suffer from a food intolerance? Then send us an email at info.marmaripalace@tui-magiclife.com.

        Club facilities

        Club plan Club Marmari Palace

        Local weather

        • Min. temperature
        • Max. temperature
        • Water temperature
        • Sunshine hours/day
        • Monthly rainfall
        • °C
          33
          29
          24
          20
          16
          11
          7
        • JanJ
        • FebF
        • MarM
        • AprA
        • MayM
        • JunJ
        • JulJ
        • AugA
        • SepS
        • OctO
        • NovN
        • DecD
        • Hours
          18
          15
          12
          9
          6
          3
          0
        • JanJ
        • FebF
        • MarM
        • AprA
        • MayM
        • JunJ
        • JulJ
        • AugA
        • SepS
        • OctO
        • NovN
        • DecD
        • Days
          30
          25
          20
          15
          10
          5
          0

        FAQs - Measures in the club due to Coronavirus

        • Club Marmari Palace

          GENERAL QUESTIONS

          Do I have to bring and wear a face mask?

          According to Greek legislation, it is mandatory to wear a face mask on public transport and in medical facilities. It may also be necessary to wear a face mask in certain closed areas. To contribute responsibly to the compliance and implementation of the security measures, please bring your own face mask and respect the information signs in the club. 

          Is a doctor available in resort?

          A doctor is available on request and has fixed office hours in the club. Please contact the guest service or the reception.

          How far is the nearest pharmacy?

          The nearest pharmacy is 7 km away. If required, they also deliver to the club - please contact the guest service or reception.

          How far is the nearest hospital?

          The nearest hospital is 25 km from the club.

          How do you make sure the needed distances are kept?

          Generally, a minimum distance of 1.5-2.0 m is to be kept to other guests (and staff) at all times in all outlets. To ensure that the necessary distance is maintained as far as possible, the processes in all relevant areas have been adapted. Among other things, designated paths, separate entrances and exits, signage, floor markings and distance lines as well as the reduction of capacities serve to comply with the minimum distance.

          Do I have to consider anything when entering the country?

          Please inform yourself - depending on the booked service - regularly and especially shortly before arrival about the local (entry) regulations and hygiene measures, the respective airports as well as about specific regulations of the booked airlines. It is currently necessary to register online at https://travel.gov.gr/ at least 48 hours in advance. The QR code assigned through the completed electronic entry form must be shown upon entry. The form must be filled out for each fellow traveller, including babies, children and teenagers. The Greek authorities are required to test guests on COVID-19 on a random basis. You can then check into your hotel and are not subject to quarantine, you will only be asked to keep the distance rules.

          Is the shop in the resort open?

          The shop in the club managed by a third-party provider should be open as normal. All further information can be found in the TUI MAGIC LIFE app.

          Can I book a rental car or excursions on site?

          Basically, yes. All current information can be found in the info folders and at the info boards.

          Are the conference rooms available for meetings or conferences?

          Use of the conference rooms must be individually clarified with the club due to the applicable hygiene and clearance regulations.

           

          QUESTIONS ON CHECK-IN & RECEPTION

          Will the keycards be disinfected before arrival?

          Yes.

          Is cash payment still possible?

          We prefer cashless payment due to the current situation; however, cash is still accepted in all resorts.

          Will my luggage be brought to my room?

          If you need help with your luggage, we will bring it to the doorstep of your room.

           

          QUESTIONS ON HYGIENE & CLEANING

          Are Disinfection dispensers installed in the resort?

          Yes, disinfection dispensers are available throughout the resort.

          What will change in terms of cleaning? 

          Due to local legislation, the rooms are currently cleaned every two days rather than every day. If you have an allergy certificate, you can ask for daily cleaning at the reception desk. All cleaning agents have an appropriate disinfection degree and proper working equipment (e.g. single-use gloves) is used. In the rooms, items like decorative pillows or day blankets will be removed. All linen will be washed with the proper temperature. Thorough cleaning and disinfection of all rooms takes place after every departure. Furthermore, all public areas will be cleaned more often and intense.

           

          QUESTIONS ON FOOD & BEVERAGE

          Are there changes in food and beverage or restaurants?

          We still offer a large All-Inclusive variety in the main restaurant Magico and the specialty restaurants. We adapt the way we serve the food to local specifications. Signs and marks will help in all restaurants to keep those guidelines. Generally, food and drinks will be served from the buffet and stations. Self-service is not possible due to local specifications. If needed we will enlarge the opening hours and/or implement reservation systems to make sure distances can be kept.

          How can I get a drink?

          Either the drinks are served at your table or handed over by our employees at the beverage stations. Due to local requirements, self-service will be not possible presumably.

          Do I have to wear a face mask in the restaurant?

          According to local regulations, this is currently not explicitly required. However, please understand that these regulations are subject to change. To contribute responsibly to the compliance and implementation of the security measures, please bring your own face mask and respect the information signs in the club. 

          Are there changes regarding the Bars, Coffee House or Snacks?

          We still offer all kind of drinks, snacks, pastries and hot drinks; they usually will be given to you by our employees. Self-service is currently not possible due to local specifications. Due to local regulations the bars close at 00:30 at night and open again at 06:30 in the morning.

          What are the opening times for the restaurant?

          The current opening times of all restaurants can be found in the TUI MAGIC LIFE app.

          Can we sit together in a group?

          Travelers belonging to one travel group can sit together.

           

          QUESTIONS ON BEACH & POOLS

          Can the pools and the beach be visited as usual?

          Yes, the beach and the pools will be opened in accordance with local regulations (e.g. capacity limitations). Sun loungers will be placed with sufficient distance.

          Is the indoor pool open?

          Due to local legislation, the indoor pool cannot be used at the moment.

           

          QUESTIONS ON SPORTS & ACTIVITIES

          Is the gym open and what do I have to consider when going to the gym?

          Yes, it will be operated based on guidelines and local regulations. A minimum distance of 2.5m at cardio devices and 1.5m at all other devices must be kept. Additionally, we recommend leaving devices empty between guests to keep distance. Our guests must disinfect the equipment after use. The changing rooms and lockers cannot be used –please leave your valuables in your room and visit the gym already dressed for sports. The opening times of the fitness studio may vary due to local legislation and the supervision by our club staff. In addition a reservation at the reception may be necessary to comply with local legislation regarding the distance guidelines.

          Will group fitness activities take place?

          The fitness courses will take place in compliance with the distance regulations and therefore with a reduced number of participants. In order to regulate the number of participants, the registration for fitness courses is offered via the TUI MAGIC LIFE app. The activities will be repeated during the day to make up the level of capacity. The hotel team is happy to support, in case you have any issues with the registration via app.

          Will Beach Volleyball be offered?

          Games with other guests are currently not possible due to local hygiene regulations. Beachvolley related activities like skill training, target practice and others will be alternatively organized by the entertainment team.

          Is it possible to play soccer?

          Games with other guests are not possible due to hygiene regulations. Football related activities like penalty shoot-outs, football tennis and others will be alternatively organized by the entertainment team.

          Will archery be possible?

          Yes. The reservation for archery can be done via the TUI MAGIC LIFE App.

          Is it possible to play tennis?

          Yes. The reservation of the tennis court can be done via the TUI MAGIC LIFE App. There are currently no tennis tournaments.

          Will bike tours be offered?

          Yes, you can register for a bike tour at the Bike-Station / Bike Guides.

          Will there be changes at water sports?

          Canoes can only be used by individuals, couples, families or guests belonging to the same travel group. Windsurfing is offered without any restrictions.

          Do I have to register for all activities?

          To adjust the number of participants we offer to register for some activities via the TUI MAGIC LIFE App. For fitness courses, archery, tennis the registration will be possible via the app in advance. The hotel team is happy to support, in case you have any issues with the registration via app. Registrations for water sports and bike activities will have to be done in advance at water sport station / bike station, all other activities can be participated in without reservation.

           

          QUESTIONS ON ENTERTAINMENT

          How will the entertainment be like?

          We still offer a varying programme. Darts, Boccia, club dance and similar will take place with the needed distance. Shows, Live Music, DJ performances and Cinema will usually take place outside according to the valid distance regulations. Theme days will currently not take place in order to respect the new hygienic rules.

          Which activities cannot take place at the moment?

          Our entertainment team continues to offer a very varied program, only a few activities in which the specified minimum distances cannot be maintained must currently be suspended. This applies, for example, to the pool game, the pool party and water polo.

          Do the shows take place as usual?

          Yes, the shows take place as usual in compliance with the applicable distance regulations. If necessary we can offer a second show time to make sure distances can be kept.

          Will there be Parties?

          Parties in enclosed buildings will not be operated but an alternative programme at spacious outdoor areas will be provided. The evening programme remains very diverse with shows, live music, DJ sets, games, our nightline and at least two parties a week. At our parties, it is necessary to wear a face mask on the dancefloor until further notice, since the required minimum safety distance is difficult to maintain after initial experience.

          Will the TUI MAGIC LIFE Oktoberfest take place?

          Yes, taking into account the applicable distance and hygiene regulations, the Oktoberfest will also take place this year.

          Will the TUI MAGIC LIFE events take place as planned?

          No, all events are cancelled for this year due to the valid distance regulations.

           

          QUESTIONS ON FAMILY & KIDS

          Will the MAGIC Kids Club be open?

          Generally, our MAGIC Mini Club, the MAGIC Kids Club, the Youngsters Club and the Teens Time will be open for the different age groups while we follow local regulations. The programme will be adapted according to the distance rules. Therefore, activities like MAGIC Kids Dinner, Teens DJ Workshop & Baking/Cooking cannot be offered for the moment. The MAGIC Mini Disco is offered in a modified form as a MAGIC Fairy Visit. Kids Club attendance will be bookable via the app and a defined drop off and pick up procedure for the children will be implemented. Regular washing of hands over the entire care period, constant disinfection of furniture and toys as well as regular ventilation of the rooms ensure maximum safety and hygiene in the MAGIC Kids Club.

          Is there a children's meal or children's buffet?

          The MAGIC Mini Dinner can currently not take place in the usual form due to the applicable distance and hygiene regulations. Instead, our little guests can look forward to a children's plate at the regular buffet, accompanied by their parents.

          Is the MAGIC Mini Disco taking place?

          The MAGIC Mini Disco takes place according to the applicable distance rules in a modified form as a MAGIC Fairy Visit.

          Are the playgrounds open?

          Playgrounds outside of the respective kids clubs are open and can be used by the kids freely. We kindly ask the parents to supervise the adherence of their children to the distance rules. The playgrounds within the Kids Club grounds are part of the normal Kids Club activity programme. Kids participating in the kids activity programme can enjoy the playground under supervision of our kids entertainers. Moreover, they can be used by children under the supervision of parents when the Kids Club activities end.

          Is the baby package still available and can a baby phone be borrowed?

          Yes. The baby package (includes a blanket, playpen, bathtub, pot and bottle warmer) as well as a baby phone can be booked against charge and on request.

           

          QUESTIONS ON SPA & WELLNESS

          Is the spa/wellness area open?

          Yes, it will be operated based on guidelines and local regulations.

          Can saunas be used?

          The sauna is currently closed due to local legislation. The same applies to the hamam, the whirlpool and the steam bath.

          Can I book massages and cosmetic treatments?

          Yes.

        Contact

        • Contact & address

          Address

          Club Marmari Palace
          Mastichari
          85300 Kos Mastichari
          Kos Greece

          Telephone

          0030 2242 059360


          Email

          info.marmaripalace@tui-magiclife.com


        • Arrival

          Day of arrival

          daily


          Main day of arrival

          Monday, Wednesday, Saturday


          Transfer

          It takes about 20 minutes from the airport to the resort.


          Arrival at the club

          The rooms are usually available until 12 noon on the day of departure, in accordance with international practice. Therefore, moving in on the day of arrival is only possible around 3 p.m. after appropriate cleaning. We will of course make every effort to make the rooms available as quickly as possible, especially for very early arrivals.

          For Greece a tourist tax is charged starting from 01.01.2018 after a current resolution of the Greek government. The tax will be charged by the hoteliers upon arrival or departure of the guests. The tourist tax is calculated according to the classification of the hotel. For the TUI MAGIC LIFE Marmari Palace it is about 4 € per room and night.