How to contact us
Due to the current situation there may be increased waiting times in our German-speaking Service Center. Should there be any changes to your booking, we will contact you proactively. We therefore ask you to contact our Service Center only for specific booking requests, rebooking or cancellation requests.
Telephone: 0049 511 567 8670
Business hours: Monday to Sunday: 8 am - 8 pm (CET).
How to raise a concern
For more information, click here.