Payment is effected by credit card or bank transfer. Depending on the travel operator, down payment is 25% (TUI Deutschland) or 40% (XTUI). Your credit card account is debited upon completion of the order. Payment of the remaining balance is due four weeks before the start of your holiday. Depending on the time of booking and the operator, you can pay using either credit card, bank transfer or Sofortüberweisung (instant transfer):
You can pay for your holiday with the following credit cards: MasterCard, Visa, American Express, Diners, TUI Card, ROBINSON Card. For payment with American Express, Diners, MasterCard and Visa, a transaction fee of 0.7% of the price of the trip applies (rounded up or down to the nearest whole number). No fee applies when paying with ROBINSON Card or TUI Card.
If the holiday starts at least 14 days after the day of booking, you can also pay via bank transfer. Please note that bank transfer is only available for customers from Austria, Germany or Switzerland. You will receive the payment details (payment amount, account details, reference) by e-mail within one working day.
Only available to customers from Germany and Austria: If the period between booking and the start of your holiday is less than 14 days, you can also pay using Sofortüberweisung (instant transfer). Conditions for using Sofortüberweisung: You need a German or Austrian bank account with online banking access. Procedure: Once your booking has been processed and verified, you will receive an email with a link to the secure, TÜV-certified payment system "Sofortüberweisung" within one working day to effect bank transfer. More information: www.sofortueberweisung.de.