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        Do you have any questions?
        Give us a call or write an email,
        we are happy to help you.
        Click here for more information.

        FAQs

        Your application

        • 2. How can I prepare my interview?

          We recommend you to read some information about TUI MAGIC LIFE and our FAQs.

        • 3. What happens after the interview?

          If we are offering a contract, we ask you to confirm before sending other necessary documents. As far you have signed your contract we are looking forward to welcome you in our team for the upcoming season. 

        • 4. I can speak only one foreign language, is that enough?

          Depends on the position you are applying for. We are expecting good English skills. All other languages are a welcome and an advantage - specially in Kids Club, Teens Club and Sport & Game department.

        • 5. I´m rejected could I apply again?

          Yes, you can apply again next year.

        • 6. How long do I need to be available?

          Our vision is to make guests holiday MAGIC and unique that’s why it is important to have a full team team for the whole season and to avoid lack in quality. Basically all our jobs are full seasonal from April till November. 

          The only exception is Kids Club and Teens Club. Here we have 3 different options:
          1) full season
          2) April - mid/ end July
          3) mid/ end July - November

        Your placement & your training:

        • 2. My friend and me want to work in the same club!

          We can´t guarantee that! We need employees who are self-dependend, flexible and willing to do their job everywhere in every surrounding the best way. 

        • 3. When do I know where I will be placed?

          We are going to build our teams latest within the Training Camp. Though we can create a good team atmosphere from beginning on and you have the chance to meet your new family directly. 

        • 5. How can I prepare myself?

          During your application process we provide you a lot of information about your job and your daily business. We will provide you a Job Guide and our Entertainment Manual - please make sure you´ve read everything carefully.

        • 6. Do I have to book my flights on my own?

          No, we are going to do that for you. Please make sure that you´ve noted the airports you would like to go from in your short profile we provide you with an offer. Basically we are booking all flights from your home airport in and out of destination.

        Your contract:

        • 2. Whats my salary?

          This depends on the position your are going to work for. We will tell you your salary when we offer you a contract.

        • 3. Which accomodation will it be?

          It will be a double room together with a colleague.

        • 4. Do I need a special insurance for sickness?

          No, we will provide everything with the contract.

        • 5. How many time do I get to sign the contract?

          You will have 2 weeks to sign and send all requested documents. We are sending one friendly reminder to not forget. If nothing is going to happen, we will offer your position to another applicant.

          In case of waiting for documents please let our HR department know to organize everything with you.

        • 6. Do I need a police clearance certificate?

          Yes, a police clearance certificate is needed. Kids and Teens Entertainer must provide an extended police clearance certificate.

          The certificate must not be older than 3 months.

        • 7. Do I need 1st aid certificate?

          Yes, please get sure that the documents isn´t older than 2 years with beginning of your contract.

        • 8. Do I have a probiation time within my contract?

          There are 2 options:

          1) Joining the Training Camp is your probiation.
          2) If starting season later and not joining the Training Camp you contract will include 4 weeks probiation time.

        Contact

        My questions are not answered yet, whom may I contact?

        One of our experienced colleagues is giving advise to you whenever needed.
        Mail: cml-entertainment@tui.de
        Tel.: 0043 676 400 52673 (mo – fr 10:00 – 16:00 MET) WhatsApp available